Technical Program Manager, Dropbox

Customer Experience

$113.6-153.6k

+ Corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs)

Mid level
Remote in Canada
Dropbox

Smart workspace company

Be an early applicant

Dropbox

Smart workspace company

1001+ employees

B2CB2BData storageEnterpriseCloud Computing

Be an early applicant

$113.6-153.6k

+ Corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs)

Mid level
Remote in Canada

1001+ employees

B2CB2BData storageEnterpriseCloud Computing

Company mission

Dropbox's mission is to design a more enlightened way of working.

Role

Who you are

  • Successful candidates will have a strong technical background, be detail driven and have excellent problem-solving abilities
  • 3+ years of Technical Program Management experience in a related industry
  • Exceptional written and verbal communication, and comfortable presenting in large groups and handling high-pressure communication with senior management
  • Experience with managing large cross-functional projects with technical depth
  • Must have a thorough understanding of software development lifecycle from concept to delivery
  • Proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

Desirable

  • Experience delivering software development projects for Desktop, Web, and Mobile
  • Experience working with new product organizations

What the job involves

  • Dropbox is seeking an exceptional Technical Program Manager to manage multiple programs and projects for the Customer Experience Team
  • This is a new, challenging, and highly visible position
  • CX TPMs are responsible for much of the heavy lifting on projects to ensure that our large scale projects are run efficiently and effectively
  • You will be responsible for identifying stakeholders, driving to set roadmaps and strategies for the program, driving delivery, reporting status, and holding the bar on quality. At Dropbox, TPMs handle complex inter-team dependencies and bridge the gaps in technical management
  • You will need to work with many different domain resources from Product Managers, Engineers, Engineering Managers, UX Designers, Product Marketing, User Researchers, Product Analysts, Growth, Legal, etc
  • You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers
  • Your technical acumen and operational excellence will influence the team decisions and drive secure and robust solutions which have great customer experience

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Dropbox started by helping people bring together their files in one central place. The contents of these folders are synchronised to Dropbox's servers along with other computers and devices where the user has installed Dropbox, keeping the same files up-to-date across all devices.

Nowadays, there are lots of competing companies in cloud storage, and some with better distribution (e.g. Google and Apple). This explains why Dropbox is making a big push to reinvent itself after a fairly disappointing run since its IPO in 2018. The new Dropbox turns folders into "Spaces", which are collaboration hubs for teams, complete with comment streams, artificial intelligence tools and integrations into services such as Slack.

The company continues to build out its offerings through acquisitions, such as that of Formswift, bolstering its end-to-end agreement workflow capabilities. Indeed, It's very clear that Dropbox is trying to make a big move from being just a storage company. This seems to be a necessary move given the competitive nature of the industry it is operating within.

Insights

Top investors

Some candidates hear
back within 2 weeks

3% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Jan 2014

$350m

SERIES C

Oct 2011

$250m

SERIES B

Total funding: $607.3m

Company benefits

  • Medical, dental, and vision coverage
  • We offer a generous company contribution toward individual medical, dental, and vision insurance coverage, including contributions toward dependent premiums
  • Keep sharing and collaborating with friends and family even when you’re not at work with free Dropbox space for your whole crew
  • Take the vacation you’ve always dreamed of with up to four consecutive weeks of paid time off
  • Celebrate common holidays without your paycheck taking the hit with 11 company paid holidays
  • Each Dropboxer has access to 32 hours of paid volunteer time off each year that they can use to support the causes close to their hearts
  • We regularly offer panels and seminars featuring the best minds in tech, talent, diversity, and beyond that any Dropboxer can attend from the comfort of their home
  • No two Dropboxers are the same, and their benefits shouldn’t be either. Our Perks allowance empowers employees to customize their benefits in line with what really matters to them

Company values

  • Be Worthy of Trust - Millions of teams trust us with their most important information. But this trust can vanish in an instant. That’s why integrity is the foundation of our culture. We do the right thing, even when nobody’s looking. And we’re honest—even when it’s uncomfortable
  • They win, We win - Our customers come first. So we put in the work to deeply understand them. We ask, “Who’s the customer?” and “What do they really need?” When they succeed, our business (and everything else) falls into place
  • Keep it Simple - Simple things work better—and make more sense. So we build products that do a few things really well. And we don’t overcomplicate life at Dropbox, whether it’s a plan or a process. Getting to simple isn’t always easy, but it’s worth the effort
  • Own it - We take responsibility for our work, from start to finish. When we get stuck, we unblock ourselves. When something goes wrong, we don’t ask, “What did they screw up?” but “What could I do better?” We learn from our mistakes and keep going—until we have real impact
  • Make work Human - Our mission is to design a more enlightened way of working, for Dropboxers and the world. So we make products that prioritize our needs as humans. And we build a compassionate culture where you can do your best work—no matter who you are or where you’re from

Company HQ

Mission Bay, San Francisco, CA

Founders

Studied Computer Science at MIT before founding Dropbox straight out of university

Studied Computer Science at MIT before founding Dropbox straight out of university

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