Solutions Architect, DoorDash
$182.4-273.6k
Salary range for California-based applicants only
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$182.4-273.6k
Salary range for California-based applicants only
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- 10+ years of experience working with the Salesforce platform
- Minimum of 5 years of experience as a Solutions Architect designing and implementing Salesforce solutions, with a focus on Sales Cloud, Marketing, and CPQ
- Strong understanding of the overall Salesforce platform and its various product lines
- Deep knowledge in applying both Salesforce declarative and programmatic development capabilities (General Administration, Apex, Visualforce, Lightning, API Integrations, SOQL/SOSL, and Javascript)
- Experience in designing, developing, and supporting Salesforce.com implementations in a large enterprise environment
- Strong understanding of software development (agile), common adjacent systems, and infrastructure
- Analytically strong with A+ written and verbal communications skills, with the ability to effectively articulate technical concepts to both technical and non-technical stakeholders
- Able to manage multiple Salesforce initiatives simultaneously
- Extensive experience with Salesforce Sales Cloud features such as lead management, opportunity tracking, forecasting, and pipeline management
- Demonstrated expertise in Salesforce Marketing Cloud or Marketing Automation platforms, including campaign management and customer journey mapping
- In-depth knowledge of Salesforce CPQ (Configure, Price, Quote) capabilities and configurations, including product catalog setup, pricing rules, and quoting processes
- Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
- Strong leadership abilities with a collaborative and proactive approach to driving results
What the job involves
- As a Solutions Architect in the Business Applications team, you will be responsible for the overall design of our sales and service technology solution within Doordash’s enterprise business application ecosystem
- We are seeking a talented Solutions Architect with extensive experience in Salesforce Sales Cloud, Marketing, and CPQ (Configure, Price, Quote) to lead the design and implementation of complex solutions
- As a Solutions Architect, you will play a strategic role in architecting scalable and innovative solutions that optimize Sales Cloud, Marketing, and CPQ functionalities to drive business growth and efficiency
- This candidate will closely partner with our business transformation team to design all facets of our application built on Salesforce.com and associate applications, from concept to implementation
- Collaborate closely with business system analysts and stakeholders to validate and uncover new business requirements
- Translate business requirements into an executable solution that fits our overall strategy and architecture
- Design a scalable and sustainable solution with our technical leaders while leveraging the latest innovations by providing detailed design documentation, proofs-of-concept, and prototypes
- Map out and align solutions to a technology roadmap that falls within our strategic objectives
- Recognize and weave common objectives among different initiatives into one vision
- Drive consensus amongst stakeholders, and own the reporting and resolving of risks and issues relating to operational stability and key initiative delivery
- Map out and maintain our application architecture, data architecture, and journey maps of our application experience
- Work closely with a team of managers, admins, and developers to realize your solution
- Be part of a large enterprise business transformation initiatives
- Lead solution design to ensure we’re solving for the right problem
- Challenge stakeholders to elevate both business processes and technology
- Be passionate about designing a solution with an exceptional experience
- Work closely with many facets of the business to accelerate our growth
- Collaborate with stakeholders to understand business requirements and objectives related to Salesforce Sales Cloud, Marketing, and CPQ
- Architect end-to-end Salesforce solutions that leverage Sales Cloud, Marketing, and CPQ capabilities to address business needs and enhance operational efficiency
- Lead the design and implementation of customizations, configurations, and integrations within the Salesforce platform to support Sales Cloud, Marketing, and CPQ functionalities
- Develop comprehensive solution designs, architecture diagrams, and technical specifications to guide the development team
- Provide technical leadership and guidance to developers and administrators throughout the project lifecycle, ensuring adherence to best practices and architectural standards
- Drive the evaluation and selection of third-party applications and tools to complement Salesforce Sales Cloud, Marketing, and CPQ functionalities
- Collaborate with cross-functional teams to ensure alignment between Salesforce solutions and business processes
- Stay current with Salesforce platform updates, releases, and emerging technologies related to Sales Cloud, Marketing, and CPQ, and recommend best practices and innovative solutions
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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