Vice President of Product, Super
$235-345k
Cashback card & online savings provider
Open for applications
Cashback card & online savings provider
1001+ employees
Open for applications
$235-345k
1001+ employees
Company mission
To help people get more out of life by providing them with ways to build credit, save money, travel more, and earn cashback rewards.
Role
Who you are
- 12+ years in product management
- 8+ years in people management, with experience leading teams of 20+
- 3+ years managing or leading design & research teams
- Proven track record of high performing teams, product success in the market, and business success
- Experience leading consumer products from zero to one and growth stage
- Strong operating range (can be strategic as well as tactical when needed
Desirable
- Experience in travel, fintech, or adtech & earnings
- Experience leading UXR and research teams directly
- Mostly B2C experience
- Membership management experience
- Mastery of Reforge principles
- Experience leading remote teams across multiple disciplines
- Experience collaborating with GMs to create a collective product strategy
- Led in Series C+ companies
What the job involves
- 1. Grow and Lead the Product Department
- Lead and mentor the whole product wing at Super.com, covering product management, product design, user research, market research, and creative
- Uplevel, mentor, and position the product teammates to be an innovative, championship team across the board
- 2. Stakeholder Management & Cross Functional Collaboration
- Collaborate and communicate with top level leadership and cross-functional partners across the organization to ensure alignment on product goals and priorities
- 3. Strategic Leadership
- Collaborate with the CEO and the GMs to drive top level product vision and strategy that is aligned to Super.com’s goals
- Own and improve the outcomes for the whole product experience and product team, and identify and execute on 10x impact opportunities
- Balance the revenue and growth goals of the business with the needs of our customers along with creating high quality, magical experiences
- Identify potential risks and develop mitigation strategies to ensure successful product delivery and customer satisfaction
- 4. Execution, Analysis, & Operations
- Dig deep into the details, collaborate with the team to draw data driven insights, and work with teammates to drive these insights into shipped solutions
- Balance depth in execution with stepping further back to analyze and understand the holistic performance of the whole product
- Oversee the entire product lifecycle from concept to launch to maintenance and eventual retirement, and understand the performance of each relevant team at each stage
- Maintain a balance of shipping at high velocity and high quality, advocating for both speed of learning with customer experience
- 5. Market & Research
- Maintain a deep understanding of customer needs and behaviors through direct customer interaction and market research
- Discover and drive key generative research projects that identify new opportunities for the product and business
- Stay informed about technological advancements relevant to the product domain and leverage them effectively
Our take
Ecommerce scaleup Super (formerly known as Snapcommerce) is looking to revolutionize the eCommerce experience. Instead of shopping around disparate sources for the best consumer product deals, Super wants users to be able to send a message to their account and have the best personalized deals returned, ready to purchase.
The company has tried-and-tested this approach with its flagship and original platform Snaptravel, which delivers travel deals via a text-like interface across Messenger, WhatsApp, and SMS. It proved a hit, already crossing the $1B sales mark with nearly half of sales coming from repeat customers. This is substantial, as any significant overhaul of how people shop requires both efficacy and popularity to catch on - Snaptravel has both, which bodes well for the broader Super brand.
The recent boom in eCommerce has spilt over into a marked increase in mobile commerce, too. With Gen Z more likely to shop using mobile, and this demographic maturing into a substantial consumer demographic, Super, with its capital raise of more than $160 million, is poised to lead a bold and lucrative new wave in online shopping.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2023
$60m
SERIES C
Mar 2021
$85m
LATE VC
Total funding: $167.4m
Company benefits
- Competitive base salary
- 2x/year performance reviews
- RRSP and 401k
- Generous equity options
- $1,200 annual learning & development allowance
- Unlimited PTO (really!)
- Recharge days throughout the year
- Parental leave + top-up program
- Annual $200 travel allowance
- Employee-exclusive discounts
- Health, dental, and vision insurance on day one
- $360 annual wellness allowance
- Employee assistance programs
- $500 WFH allowance (one-time)
- Free food Fridays!
Company values
- Think Big — Pushing ourselves to reach higher is in our DNA. We relentlessly take risks, dream big and challenge the status quo
- Move Fast — We get things done by being incredibly resourceful. We’re always building, testing, and iterating
- Same Goal, One Team — We are all working towards the same goal. We put our personal ambitions and egos aside to maximize the success of the team
- Data Driven — Smart ideas come from anyone and everyone on the team, and we let customers and data decide what sticks
- Open & Transparent — We share knowledge and strategy openly, present information with evidence, seek truths and give honest feedback
- Be An Owner — We take pride in our work and pursue our goals with focus, hustle and determination. We are the owners of outcomes
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Hussein Fazal
(Co-Founder & CEO)A Computer Science graduate with a background in software development, who went on to co-found and serve as CEO at AdParlor.
Henry Shi
(Co-Founder)Previously co-founded social discovery network uMentioned, and went on to work as a Google software engineer. Also invests in various internet and consumer startups.
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