Operations Associate, Robinhood
$75-88k
+ Equity plan + Bonus plan
Commission-free stock trading platform
Be an early applicant
Commission-free stock trading platform
1001+ employees
Be an early applicant
$75-88k
+ Equity plan + Bonus plan
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- You have a familiarity with operations or client services
- You have strong interpersonal and communication skills
- You are a doer who prides yourself on attention to detail, consistency, reliability, and constant improvement
- You make important decisions independently, but also know when to collaborate with managers and colleagues in a team environment
- You have an entrepreneurial spirit and are knowledgeable and hungry to learn more about financial technology, capital markets, and brokerage operations
- You have 1+ years of experience in back office operations within financial services or technology
- You are familiar with Proxy Services or Corporate Actions
- You are resourceful and adaptive in fast-paced, entrepreneurial environments
- You have strong critical thinking & creative problem solving skills
- You possess strong written and oral communication skills and the ability to communicate with clients and third parties in a professional, consistent manner
- You have experience with business intelligence and reporting tools like Looker, SQL etc
What the job involves
- The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future
- Robinhood is expanding its Proxy Operations Team and looking for a hardworking, entrepreneurial individual
- This candidate will take point running the day-to-day of Robinhood's core investor communications processes
- Day-to-day management of investor communication product inputs, including proxy voting, prospectus delivery, corporate actions, and more
- Analyzing complex legal and financial documents and translating them into meaningful insights in an organized manner
- Utilizing and improving monitoring tools and reports to track performance and quality metrics to inform process improvements
- Ensuring ongoing compliance with rules and regulations applicable to Robinhood's operations
- Working with outside parties in an accurate, timely, and professional manner
- Collaborating with team members from product, engineering, sales, and finance to improve operating processes and product development as Robinhood continues to increase efficiency across the investor communications ecosystem
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
39% female employees
-23% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company values
- Safety First: Robinhood is a safety-first company
- Participation is Power: At Robinhood, the rich don’t get a better deal
- Radical Customer Focus: We exist to make our customers happy
- First-Principles Thinking: We make bold bets and challenge the status quo
Company HQ
Downtown Menlo Park, Menlo Park, CA
Articles
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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