Senior Product Designer, DoorDash
Storefront Consumer Engagement
$152-228k
+ Equity
2-3 days a week in office
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$152-228k
+ Equity
2-3 days a week in office
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You are a senior-level IC with 5+ years of work experience
- You enjoy working in ambiguous problem spaces, and bring clarity to your teams through your mastery of the design process (and the occasional design sprint)
- You are passionate about driving product strategy and vision for new product areas
- You skilfully balance strategy, research, interaction design, and visual design to achieve simple and elegant solutions
- You value high quality well crafted visual design, and care about the details
What the job involves
- As a senior product designer on the Storefront consumer engagement team, you will own a growing suite of products allowing merchants to engage their customers across their digital ordering channels such as web and app
- Your work will help merchants increase sales, create a sense of community and extend their hospitality to digital channels
- You will define the strategy and design vision for uncharted areas like omni-channel loyalty, dine-in engagement, marketing automation and customization
- You will work with a diverse team of product managers, developers, researchers, content strategists and more, to build an outstanding and differentiated consumer experience
- We are still in an early stage, which means you'll have opportunities to shape our culture and process from the ground up, and work on big, meaningful design problems
- You'll report to our Director of Merchant Design in our Merchant Design team in our Product Design org. This role is hybrid, working 2-3 days a week onsite and the rest working from home
- Own the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visions
- Work cross-functionally with product managers, engineers, and other disciplines to build and ship your designs
- Deliver and refine clear storytelling around product needs and opportunities
- Create, collaborate, and refine flows, prototypes, and high-fidelity visuals
- Design and ship high quality product improvements
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Articles
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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