Senior Manager of Internal Communications, SoundCloud

$110-125k

+ Employee stock ownership plan.

Senior and Expert level
New York
SoundCloud

Next-generation music entertainment ecosystem

Open for applications

SoundCloud

Next-generation music entertainment ecosystem

501-1000 employees

B2CMusicSaaSCommunityMedia

Open for applications

$110-125k

+ Employee stock ownership plan.

Senior and Expert level
New York

501-1000 employees

B2CMusicSaaSCommunityMedia

Company mission

To empower the world's audio creators with the best tools, services and resources to build and grow their careers.

Role

Who you are

  • If you are a strategic leader, a skilled storyteller with a passion for creating a best-in-class employee experience and a knack for building meaningful relationships with stakeholders keep reading
  • 8+ years of internal communications experience with a brand or at an agency
  • Excellent written and verbal cross-cultural communicator
  • Exceptional design and branding acumen
  • Strong project management with a strong sense of ownership and accountability
  • Experience leading an internal communications strategy in a global environment
  • Comfortable working with and providing guidance and feedback to senior executives
  • Experienced at designing presentations, videos and creative collateral
  • Able to work independently, exercise good judgment, adapt quickly and prioritize in a fast-paced environment
  • Able to work effectively across multiple functions to develop, manage and drive internal communications narratives
  • Able to organize and structure complex amounts of information
  • Experienced with content management systems or intranets
  • Excellent writing, communication and presentation skills are essential as well as an eye for detail, design and internal and employer marketing/branding

What the job involves

  • SoundCloud is looking for a Sr. Manager of Internal Communications to lead the development and execution of SoundCloud’s internal communications strategy
  • Based in New York and reporting to the SVP, Head of Communications, you will partner with senior leadership and SoundCloud’s People team to help us grow, build and drive internal communications across our company
  • This role is crucial in fostering a strong culture of collaboration, inclusion and connectivity by engaging, informing and inspiring our global community of employees
  • Oversee and develop a comprehensive approach to internal communications spread across four office locations (NYC, LA, Berlin and London), setting the strategic direction in close collaboration with the executive team
  • Partner with Chief of Staff to produce agenda, content, and coordination of speakers for internal events, including monthly company-wide All Hands
  • Provide counsel to our executives and senior leaders to help shape communication that provides clarity and impact
  • Oversee SoundCloud’s internal editorial calendar, using it to deliver communications relating to people and company topics, change communication, as well as items related to SoundCloud’s culture
  • Align internal messaging, employee experience and employer branding with the company’s mission, core behaviors and product positioning
  • Partner with Talent Acquisition team to build out our employer and internal branding strategy to position SoundCloud as a Best in Class employer that attracts a diverse pool of job seekers
  • Maintain, make improvements and/or scale our internal communication channels and platforms, including intranet and newsletters, to ensure employees stay informed
  • Work with People and Workplace Teams to develop communication strategies that drive engagement and enhance employee experience
  • Collaborate with the DEI team and Diversity Resource Groups (DRGs) to further promote DEI initiatives and programming, ensuring that the messaging fosters understanding and engagement across the organization
  • Keep current with trends around employee engagement in order to provide guidance and best practices to internal stakeholders to help inspire ideas and innovation for internal communications

Our take

Founded in 2007, SoundCloud saw the need for an artist-first platform. They set out to empower independent artists and equip them with the necessary tools and resources to build and grow their careers.

SoundCloud has over 40 million artists on the platform (in comparison to Spotify's 11 million), making them the biggest audio discovery platform in a large and growing market. According to Midia Research, the independent artist market is bound to see unhindered revenue growth for the next few years.

The company plans to scale up its audience and expand its services through new offerings such as the SoundCloud "roster". This is a tier system that provides significant creative and financial resources, as well as financial and marketing support to artists (essentially rivaling large-scale record companies). While artists will maintain ownership of their copyrights they are to be represented by SoundCloud.

SoundCloud's expansion into new markets and regions is still full steam ahead. Through acquisitions, partnerships and even better product offerings, SoundCloud is bent on cementing its standing as every creator's springboard.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

3% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Feb 2020

$75m

SERIES G

Aug 2017

$170m

SERIES F

Total funding: $463.7m

Company benefits

  • Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
  • Employee Stock Ownership Plan
  • Generous professional development allowance
  • Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
  • Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
  • 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
  • Various snacks, goodies, and 2 free lunches weekly when at the office
  • Robust 401k program

Company HQ

Mitte, Berlin, BE

Leadership

Alexander Ljung

(Chairman)

Served as CEO of SoundCloud for 10 years, becoming Chairman in 2017. Has gone onto co-found Dance.

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