Global Head of Payroll and Benefits, Croud
18 Month Fixed Term Contract
3 days a week in office (The Bard Building, London)
Performance marketing agency
Job no longer available
Performance marketing agency
501-1000 employees
Job no longer available
3 days a week in office (The Bard Building, London)
501-1000 employees
Company mission
To drive business performance and growth for ambitious brands through reinvention.
Role
Who you are
- The ideal candidate will possess strong leadership skills, extensive knowledge of global payroll and benefits regulations, and experience in compensation planning
- Bachelor’s degree in Human Resources, Finance, Business Administration, or a related field; Master’s degree preferred
- Minimum of 10 years of experience in payroll and benefits management, with at least 5 years in a leadership role
- Extensive knowledge of global payroll and benefits regulations and best practices
- Proven experience in selecting and managing third-party providers
- Strong analytical skills and experience in compensation planning and market analysis
- Excellent leadership, communication, and negotiation skills
- Ability to work effectively in a fast-paced, dynamic environment
- Certification in payroll or compensation (e.g., CPP, CCP) is a plus
- Strategic thinking and problem-solving
- Strong organisational and excellent project management skills
- Attention to detail and commitment to accuracy
- Ability to build and maintain relationships across various levels of the organisation
- Proficiency in HRIS and payroll software systems
What the job involves
- The Global Head of Payroll and Benefits will oversee the payroll, benefits, and compensation planning functions for Croud, which has a global presence in the UK, New York, Atlanta and Dubai
- This role involves reviewing current providers, establishing a streamlined structure with a single provider, and ensuring the efficient, compliant, and strategic management of payroll and benefits operations
- This stand-alone role reports to the HR Director
- Strategic Oversight:
- Develop and implement a comprehensive global payroll and benefits strategy that aligns with the company’s business objectives
- Lead the transition to a unified payroll and benefits provider, ensuring a seamless integration and optimal performance
- Provider Review and Selection:
- Evaluate current payroll and benefits providers to identify strengths, weaknesses, and opportunities for improvement
- Conduct a thorough RFP (Request for Proposal) process to select a single provider that meets the company’s global needs
- Work with the Contract team to negotiate contracts and service level agreements with the chosen provider
- Project Management:
- Lead global project aimed at improving payroll and benefits systems, processes and policies
- Develop project plans, timelines and budgets, ensuring alignment with Crouds company goals
- Coordinate with cross-functional teams including HR, Finance, IT and external vendors, to ensure successful project execution
- Monitor project progress, manage risks, and provide regular updates to senior leadership
- Operational Management:
- Oversee the day-to-day operations of global payroll and benefits to ensure accuracy, compliance, and timeliness
- Implement standardised processes and systems to improve efficiency and reduce errors
- Monitor and manage the performance of the payroll and benefits provider, ensuring adherence to agreed-upon service levels
- Compliance and Risk Management:
- Ensure compliance with all applicable local, regional, and international payroll and benefits regulations
- Develop and maintain policies and procedures to mitigate risk and ensure audit readiness
- Compensation Planning:
- Develop and manage global compensation programs, including salary structures, incentive plans, and equity programs
- Conduct market analysis to ensure competitive compensation practices
- Collaborate with HR and finance teams to align compensation plans with overall business strategy and budget
- Leadership and Collaboration:
- Collaborate with HR, finance, legal, and other departments to support overall business goals
- Communicate effectively with senior leadership on payroll, benefits, and compensation matters
- Expected Outcomes:
- Successful integration of a single payroll and benefits provider within the first 12 months
- Achieving compliance with all relevant regulations in the UK, New York, Atlanta and Dubai
- Improved efficiency in payroll processing, reducing errors by a specified percentage
- Standard hours are from 9.00am to 17:30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours)
Salary benchmarks
Our take
Marketing teams are often under-resourced and over-stretched, and the 24/7 nature of the field only amplifies these difficulties. Yet, digital marketing continues to be a vital part of businesses marketing strategy as the opportunities for business success online continue to grow.
Croud has a unique approach to assisting digital marketers. It's propriety technology supports planning, automation and delivery of digital marketing campaigns. Croud's capability to deliver this at scale is supported by their "Croud Control" platform, a digital platform that links over 2,300 on-demand digital experts known as "Croudies" to clients.
Croud continues to expand its network of "Croudies" and the digital products available to clients. For example, its in-house "Croud Creative" team provides instant creative resources to media teams allowing them to create world-class campaigns. It also continues to make acquisitions to strengthen its position, and remains well regarded in the space.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
50% female employees
29% employee growth in 12 months
Company
Funding (1 round)
Nov 2019
$39.2m
LATE VC
Total funding: $39.2m
Company benefits
- Work from home opportunities
- 25 days holiday a year
- Annual performance bonus
- Sale commission
- Recruitment referrals bonus
- Gym membership contributions
- Ride to Work scheme
- Rail card
- Season Ticket loan
- Free fruit, breakfast cereals and tea & coffee
- Free home office chair
- Life and income protection
- Medical cash plan
- Share option scheme
- Agile Working Policy
- Summer Fridays
Company values
- Passion: Really caring about what we do - and about doing a great job for our clients. But also about our objectives, our personal development, each other, and about Croud’s success as a business
- Imagination: We never rest on our laurels and are natural problem-solvers. We continually push the boundaries for our clients – whether that’s through technological advancement or innovative business solutions
- Integrity: We care about doing the right thing, and about acting as a partner – not a supplier – to our clients. We put accountability, transparency, and meaningful results at the centre of everything we do
Company HQ
London, UK
Articles
Leadership
Ben Knight
(Founder)Ben worked within search for over ten years, and realised there was a gap in the market to deliver a more innovative way of working, so founded Croud, to cater to clients' 24/7/365 demands
Luke Smith
(CEO)Luke started his career at News International and The Economist, then turned his hand to agency relationship management at Google, where his belief that the agency model was broken grew.
People progressing
Joined as a Digital Director, promoted to Head of SEO after 1 year. Moved to become Director of Organic Performance after another 1 year and 10 months.
Having started at Croud as a Client Strategy Executive, Caroline is now Client Director
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