Client Platform Engineer, Smartsheet
$70-110.7k
Plus equity. Salary dependent on location
Dynamic workspace platform for collaboration
Open for applications
Dynamic workspace platform for collaboration
1001+ employees
Open for applications
$70-110.7k
Plus equity. Salary dependent on location
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- Smartsheet is looking for an experienced Client Platform Administrator with a solid technical background to join our Client Engineering team
- 3+ years of work experience in a corporate Linux, Mac, and Windows environment working as a client systems administrator or desktop engineer
- Experience implementing or administering Microsoft MDM Solutions (Intune, MECM/SCCM)
- Familiarity with Windows Autopilot
- Experience implementing or administering MAC MDM Solutions (JAMF, Kandji)
- Experience implementing or administering Microsoft Azure Virtual Desktops (VDI)
- Experience managing Linux workstations (Ubuntu, Centos, Manjaro)
- Experience scripting solutions and can provide examples (Powershell, Shell)
- Ability to work autonomously, plan, organize, schedule and implement multiple projects simultaneously
- Must possess the ability to work an occasional evening, holiday, or weekend
- Foundational knowledge of ITIL concepts and frameworks required
- Ability to drive projects to completion
- Excellent customer service skills and passion to learn and understand technology
- Empathy for end users
- Experience with OKTA or other SSO products
- Experience with SOX, SOC2 or other compliance (HIPAA or PCI)
What the job involves
- This position reports to the Manager, Client Engineering and may work remotely
- Participate in architecture, design, deployment, and planning of Mac and Windows based client systems for Smartsheet
- Utilize an engineering mindset to develop creative solutions for our end user systems
- Provide administration, maintenance, and support of various on-prem and SaaS platforms to administer and manage client devices via Intune, JAMF, and MECM/SCCM
- Automate manual processes and other items to create efficiencies
- Drive to create a positive and seamless user experience
- Partner with the compliance/security team to address, patch, and prevent vulnerabilities
- Conduct in-depth technical investigations to determine root cause
- Evaluate and monitor usage to ensure capacity is meeting growth requirements
- Provide escalated systems support for tier 1 and tier 2 escalations, problem resolution, and mentoring across the Corporate IT team
- Perform other duties as assigned
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies Lucid and Atlassian, Smartsheet saw strong growth between 2020-2022, achieving almost 40% year on year revenue increases through 2022. If the company can continue this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, leading to it being the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Whilst remaining broad in application, it is also expanding and upgrading its product offerings; this may prove crucial in further distinguishing itself from well-backed startups like Monday.com and Asana as they begin jostling for market space.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$57.3m
SERIES F
May 2014
$35m
SERIES E
Total funding: $124.8m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
- Equity - Restricted Stock Units (RSUs) with all offers
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
Company HQ
West Bellevue, Bellevue, WA
Articles
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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