Strategy & Operations, Stripe
Central
$188.3-282.4k
More information about location
A financial infrastructure platform for businesses
Job no longer available
A financial infrastructure platform for businesses
1001+ employees
Job no longer available
$188.3-282.4k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 6+ years of experience in strategy & operations, product strategy, product management, or similar roles at technology companies
- Experience working in highly cross-functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
- Passion for digging deep into data and problem-solving
- Interest in data analytics with some experience navigating large data sets and/or SQL
- Strong program management skills with experience managing end-to-end execution of projects/programs that have transformed their company’s operations and delivered quantifiable business impact
- Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales
- Demonstrated ability to thrive in influence without authority environments
- Good balance of business and technical acumen
- An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity
- Payments ecosystem or Enterprise software experience is a plus
- Exposure to working with Enterprise users and/or bringing Products upmarket
- Critical thinking and first-principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions
Desirable
- Experience facilitating large meetings with a strong focus on goals and outcomes
- Ability to build trust and partner with senior leaders and CXOs
- Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams
- Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience
What the job involves
- Improving product adoption for enterprises is critical for so many reasons – our most beloved startups have grown into large, complex users, and at the same time, traditional enterprises are looking to us to help them in their digital transformation journey
- For us to realize our mission to grow the GDP of the internet, we must evolve as an organization and become an excellent partner to enterprise users
- Because of this, building an excellent enterprise engine is one of our top 4 Company Catalysts
- Our Enterprise team is responsible for ensuring all of Stripe’s products best fit the unique needs of global modernizing enterprises
- Our Enterprise product extends beyond our APIs and dashboards – to Enterprise executive engagement, our perception in the market, how we partner with our users to bring them live, and a users’ day-to-day interaction with our support teams; these elements are all part of the Product experience for our users
- In this role, you will be part of a small team leading the charge to execute on this highly cross-functional mandate
- This involves diving deep into our Enterprise business, diagnosing the challenges we face, identifying initiatives that will drive the most impact for users, coming up with solutions, and then executing on them through our Enterprise Engine program
- We are at an inflection point for Enterprise – it is one of our company-wide catalysts, and we have support across the organization to truly accelerate
- You will have the opportunity to shape, from the ground up, this initiative and team as we look to drive significant transformation this year in our Enterprise offering
- In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems and design workflows that benefit our users
- Contribute to the evolution of the Enterprise strategy and product roadmap; examples include the program’s vision, target metrics, prioritization, and tactical approach
- Partner with multiple stakeholders across Enterprise and other Stripe teams (e.g., product teams, marketing, sales, support) to achieve the goals of the Enterprise Engine Catalyst
- Build and refine scalable processes required to effectively run and scale the Enterprise Engine program
- Contribute to business planning and “run the business” processes and deliverables
- Take on projects that could involve revamping / evolving processes, or investigating entirely first-of-kind challenges that we are facing
- Define and help implement the most important drivers that will close our holistic product gaps and improve our users’ overall experience
- Develop an understanding of the key business drivers that impact our Enteprise funnel and results, and formulate plans to tackle roadblocks
- Drive analyses and research that will help us make the right decisions for Stripe and our Enterprise users
- Support teams in commercialization of Enteprise features and capabilities
- Investigate pricing and packaging solutions for Enterprises
Otta's take
Theo Margolius
COO of Otta
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Insights
Some candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Founders
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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