Staff Product Designer, Productboard
$180.2-238.7k
+ Stock options
More information about location
3-5 days a week in office
Customer-centric product management platform.
Open for applications
Customer-centric product management platform.
201-500 employees
Open for applications
$180.2-238.7k
+ Stock options
More information about location
3-5 days a week in office
201-500 employees
Company mission
To help companies across the globe build truly excellent products.
Role
Who you are
- 4+ years of experience in senior individual contributor design role, preferably in Enterprise B2B SaaS
- Exceptional interaction and visual design skills, with emphasis on interaction design and information architecture. Ability and empathy to conduct user research, develop user personas, and create customer journey maps. Experience with the latest design patterns, processes, and tooling (Figma)
- Portfolio of product experiences that were shipped and are able to convey the impact on the business and customers
- Experience in working on complex collaborative products that are architected as modular and extensible platforms or at least have some aspects of a modern platform approach
- Strong track record of delivering products with cross-functional teams to enterprise customers. Appreciation and understanding of the complex needs of large enterprise organizations
- Organizational and execution skills to lead across the company through indirect influence
- Excellent verbal and written communication skills, with the ability to present complex findings clearly to diverse audiences, including senior executives internally and externally
- Proactive, curious, and independent, with a passion for solving broader problems, advancing your craft, and driving company-wide impact
- Proven experience in driving product-led growth initiatives through design
What the job involves
- The Insights team at Productboard oversees this critically important set of capabilities and the underlying platform that centralizes data about the market, including information on customers and competitors, user feedback, and research from interviews, emails, support tickets, social media conversations, app reviews, direct customer requests, and more
- We're seeking a seasoned Staff Product Designer to become a key part of this critical team to help customers instantaneously and continuously map value throughout their journey through the product
- You'll be responsible for owning and developing the entire product area related to customer insights and its growth with customers
- You'll work broadly across our platforms to ensure that all our capabilities are fundamentally customer-centric
- You’ll also raise the bar of Design craft – visual execution, engaging interactions, usability, and overall user experience of the product
- You will play a pivotal role in driving both design and execution to stay ahead of our competition
- The capabilities we deliver and the set of use cases we solve for have never been fully addressed by any software product before, meaning you must be prepared for the uncertainty and excitement of operating at the forefront of innovation in our space
- Our product is driven by a strong product-led growth motion, and you will be among people who understand the challenges of simplifying complexity without compromising functionality for large enterprises
- This role is based in our San Francisco office, where you will work closely with your product management and engineering colleagues on-site at least three days a week (Mondays, Tuesdays, and Thursdays) to ensure the close alignment necessary for the highly innovative nature of your work
- You will also collaborate with several other globally located product teams and have the opportunity to travel to Prague and other European destinations
- Uncover and cultivate a deep understanding of the customer-centric requirements essential for modern product managers and their stakeholders
- Proactively discover product opportunities, build justifications and bring clarity into understanding of underlying customer problems
- Co-define and lead initiatives and programs where your expertise and experience is needed to define and guide the work
- Mentor senior and other staff designers and push the quality of craft execution and design practices to high standards
- Join and/or lead design critiques and product discussions to inform or make decisions, embrace pair-designing for ideation and collaboration with others
- Represent critical parts of the design work upwards and across the company in collaboration with design leaders
- Enhance and develop innovative patterns and systems that can stand the pressure of enterprise customers, are durable, and set the new standard for the product
- Exhibit exceptional communication skills by effectively translating complex concepts into actionable implications for the business
- Drive product-led growth by creating designs that encourage user engagement, satisfaction, and adoption
- Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management
- Your customers are going to be the best product teams and minds out there. You will have the opportunity to learn from and advance the work of the best of the best in your field
- Be a part of a growing and innovative, mission-driven company, with the opportunity to shape the future of our product and customer experience, and to define an entire new market category
- Collaborate with a talented and passionate team, dedicated to making products that matter, together
Our take
Productboard is a product management system, which plays a major role in helping businesses understand their market, getting the best products to market quickly. The platform is particularly focused on helping companies understand what customers require for them, enabling sound decisions to be made on what to prioritize.
The company has created a platform that organizes project management with customer feedback as its primary guiding factor, helping businesses identify the most important trends based on what their customers demand. The scope of its offerings means that the company provides over 6,000 leading companies with a centralized hub for various tools to drive growth.
For instance, the platform now provides a roadmap for product management, which is based on this customer insight and requirements of the business. This allows for everyone in an organization to be aligned with the real goals of the company, and ensures that everyone is pushing in the same direction.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 7 rounds)
Feb 2022
$125m
SERIES D
Apr 2021
$72m
SERIES C
Total funding: $257.7m
Company benefits
- Competitive stock options
- Continuous professional growth
- Investment into your health & wellness
- Free food and catered lunches
- Pet-friendly offices
Company values
- We Seek Clarity - Just like the best product teams, we seek to clarify the objectives behind our work. Life is too short to work on things that don’t matter
- We Relentlessly Improve - We all share a drive to be the best at what we do. We learn from the best to hone our crafts and draw inspiration from unlikely places
- We Act With Empathy - Like the best product makers, we have deep empathy for our end users, as well as prospects, colleagues, and job candidates
- We Foster Transparency - We champion openness by sharing our goals, success, and failures. Everyone has timely access to important company news and business metrics
- We Work Together - We work as one big team on a common mission, leveraging the diverse perspectives and expertise of our colleagues, wherever in the world each of us may be
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Daniel Hejl
(CTO)Economics at University of Prague. Software Engineer at Allianz, ICZ, TopMonks and Trumaker. Co-founded Productboard in 2014.
Hubert Palan
(CEO)MBA Business at UC Berkeley. Head of Product & Marketing at Maestro Market, VP Product Management at GoodData. Co-founded Productboard in 2014.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 10 more jobs at Productboard