Recruiter, Gusto

• The CX team is deeply passionate about our customers, and leverages technology and service to set customers up for success with their payroll, benefits and HR needs
• 3+ years of full-cycle Business/Corporate/CX recruiting experience where you have supported both high volume and leverage recruiting
• Minimum of 1 year supporting volume hiring
• Minimum of 1 year supporting leverage hiring for niche roles
• Tactical experience using Greenhouse, Workday, and other recruiting tools such as Gem, Calendly, and LinkedIn Recruiter
• Preferred: previous experience recruiting for health insurance/benefits and/or payroll providers
• Experience coaching hiring managers, providing consultative guidance throughout the recruiting process
• Proven experience with passive sourcing and strategic pipeline building, and experience closing profiles ranging from entry level, to senior leadership positions
• Familiarity with funnel metrics - you can use your data to understand and predict candidates needed to achieve hiring targets
• Ability to qualify a candidate and understand what each candidate brings to the table, as well as connect that candidate with the right opportunity at Gusto
• At your best in a fast-paced, constantly changing environment

• At Gusto, the People team is the foundation of everything we do. We believe that attracting, hiring, developing, and retaining talent is core to our success
• As a Recruiter in this role, you’ll support full-cycle recruiting for our Customer Experience (CX) team, the largest organization at Gusto
• In this position, you’ll leverage your recruiting experience to support a range of searches across CX, including (but not limited to), high volume customer service, mid-level and senior leadership, and niche industries like Workforce Management and Quality Assurance
• You will be a true business partner to our hiring managers, heavily impact Gusto’s CX hiring strategy, and hire world-class talent
• Manage full-cycle recruitment supporting benefits, payroll, and other CX teams at Gusto
• Partner with hiring teams to understand their organizational objectives and drive a customized hiring plan to achieve those goals
• Create unique strategies to identify, attract, engage and close the best talent from branding and events to sourcing and referrals
• Manage candidates in process to provide them with the most delightful candidate experience
• Build proactive pipelines to support niche searches across different levels and functions
• Partner with cross-functional teams including Compensation, HR Business Partners, and Executive Operations
• Proactively contribute to improving Recruiting at Gusto by challenging the status quo and providing useful suggestions for improvement

• Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
• Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
• Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
• If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
• Celebrate 5 or 10 years at Gusto and take a month off to recharge
• Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries

Total funding: $706.1m

For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.