Product Manager, Stripe

Billing

CA$151.2-226.8k

Senior and Expert level
Toronto

More information about location

Stripe

A financial infrastructure platform for businesses

Job no longer available

Stripe

A financial infrastructure platform for businesses

1001+ employees

FintechB2BPaymentsCredit cardsFinancial Services

Job no longer available

CA$151.2-226.8k

Senior and Expert level
Toronto

More information about location

1001+ employees

FintechB2BPaymentsCredit cardsFinancial Services

Company mission

To increase the GDP of the internet

Role

Who you are

  • 8+ years relevant product management experience
  • Strong technical skills e.g., ability to gain an in-depth understanding of software systems, build a robust integration with the Stripe API, make meaningful contributions to high-stakes discussions on API design, data modeling and software architecture
  • Strong customer empathy across different segments and personas: from startups to large enterprises, across both engineering and finance functions
  • Strong product sense: ability to understand user needs in-depth and build delightful product experiences to solve them and make our users successful
  • Strong communication skills: ability to synthesize complex discussions, write succinctly and present to senior stakeholders both within and outside Stripe

Desirable

  • You have experience managing technical software products from infancy to scale
  • You can internalize an entire cross-functional business and lead a comprehensive product vision
  • You have experience designing and building a multi-product platform
  • You’re a creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design and sales to experiment and build superior products
  • You have strong written and verbal communication skills with a talent for precise articulations of customer problems
  • You’re motivated by the chance to improve the lives of your users
  • You’ve ever started or run a business before (not a requirement)
  • You’re scrappy, you do what it takes to get it done

What the job involves

  • The Stripe Billing team builds software tools that accelerate the economic and technological growth of global businesses by helping them operationalize their commercial relationship with their customers
  • Our product offering is a robust set of building blocks which our customers combine in creative ways to support their ever-evolving business
  • Our Billing platform serves as the strong foundation to support different billing models, customer acquisition channels and ways of issuing bills and collecting payments
  • We also offer tools such as billing and SaaS analytics, revenue retention and recovery, designed to meet the full recurring revenue management needs of startups and large enterprises alike
  • As a Product Manager on Stripe Billing, you will be responsible for understanding user needs, developing long-term product plans to solve categories of problems for our users and shaping specific product features to solve those user needs
  • You will also be responsible for the growth and usage of our products, to ensure we’re helping businesses get the most value from using Stripe Billing
  • At Stripe, product development is an extremely collaborative effort between engineering, design, product marketing, data science and customer-facing teams
  • You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world
  • On a day to day basis you will spend your time split between external meetings with customers and internal discussions with your engineering, design, marketing, analytics, and sales counterparts
  • You will identify the most important problems to solve, develop product solutions and work with engineering and design to scope the work
  • You will articulate the product vision, develop annual and quarterly plans, and collaborate with other functions to deliver these solutions to our users and make them successful

Our take

Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.

More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.

To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-5% employee growth in 12 months

Company

Funding (last 2 of 13 rounds)

Mar 2023

$6.5bn

GROWTH EQUITY VC

Mar 2021

$600m

SERIES H

Total funding: $8.7bn

Company benefits

  • Unlimited paid time off policy
  • Work from home opportunities
  • Comprehensive mental, physical and medical health plans
  • Fertility benefits and parental leave

Company values

  • Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
  • An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
  • Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
  • Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.

Company HQ

SoMa, San Francisco, CA

Founders

Patrick Collison

(Content Strategist)

Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.

John Collison

(President)

Studied at Harvard but dropped out to found Stripe.

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