Senior Technical Product Manager, Electronic Arts
Operational Data & Insights
Video game company
Be an early applicant
Video game company
1001+ employees
Be an early applicant
1001+ employees
Company mission
To inspire the world to play, by creating games and experiences for the global player community that are a reflection of our diverse world.
Role
Who you are
- 8+ years of experience in product management with a focus on observability, monitoring, and data insights
- Experience with Prometheus and Grafana products or equivalent solutions (ELK stack, DataDog, Splunk, New Relic, Sumo Logic…)
- Experience building data products using Big Query, Snowflake or Redshift
- Experience with AI and machine learning technologies and SaaS offerings is nice to have
- Understanding of data management across technology and business domains
- Experience in cloud computing, online gaming, or similar industries
- A combination of technical knowledge and a customer-focused mindset
- Experience with complex products/platforms in public or private cloud
- Familiarity with Cloud Native Computing Foundation (CNCF), major Cloud Service Providers (AWS, GCP, and Azure), and cloud services for virtual networking, compute (VMs, containers, & orchestration), and storage (object, block, file, and db)
- Experience delivering products that developers, DevOps engineers, and business users consume
- Ability to translate related technology solutions to customer use cases
- Data-driven decision-making and a customer-centric approach to product development
- Experience with documentation and work tracking tools like Confluence, GitLab, JIRA, Teams/Sharepoint
- Undergraduate degree in Computer Science, Engineering, Business, or equivalent experience
What the job involves
- As Operational Data & Insights (ODI) Technical Product Manager, you will build and promote roadmaps that expand our observability platform, tracing, service catalog, self-service portal, data insights, and automated database management
- Together these platforms and workflows enable many game and service teams' requirements spanning asset management, technology programs, and efficient operations
- You will report to the Head of Program & Product Management
- You will establish long-term product direction for Observability, Big Data manageability and Data insights platforms and workflows
- You will develop product roadmaps and specifications required for Observability, Big Data systems, & Data Insights platforms, and inform engineering teams on goals, scenario prioritization, and customer requirements
- You will define user personas, jobs to be done, and user stories needed to prioritize product backlog and roadmaps
- You will partner with our customers (game studios, service engineering teams, and business partners) to understand their requirements and work together to create needed solutions
- You will partner with other product managers to create cohesive strategies and roadmaps across organizational boundaries
- You will foster an environment that is customer-focused, data-driven, and hypothesis- / experimentation-based
- You will engage with external communities to stay up to date with industry trends and innovations
- You will help evolve the product management discipline and practices within our team
- You will define and measure key performance indicators focused on customer feedback, engagement, adoption, retention, and workflow success
Our take
EA is a leading global game company, responsible for developing and publishing some of the biggest games of the last 20 years. Its publishing successes include giants like The Sims, Battlefield, and Mass Effect, while EA's titles, such as Fifa, Madden, and NBA Live, have also seen market-leading success.
A series of acquisitions in 2021 marked EA's push into mobile gaming, which has become the driving force behind the rapid growth of the global video gaming market, and has remained a clear focus for the company, despite the cancellation of its popular Apex Legends Mobile game. The company also expressed interest in NFTs and "play-to-earn" games, going so far as to label them "the future of the industry", but has since taken steps to distance itself from the idea, as it proved unpopular with gamers.
This combined model of publishing and development has allowed EA to put its name to a huge range of products, making the brand iconic in the gaming world. It has formed major partnerships with the likes of Disney, giving it full control of creating in-demand games, such as within the Star Wars franchise. In the upcoming years, the company plans to focus on games-as-a-service, as it embraces the evolution of the gaming world.
Steph
Company Specialist
Insights
Company
Funding (2 rounds)
Dec 1982
$2m
SERIES A
May 1982
$0.2m
SEED
Total funding: $2.2m
Company values
- Creativity: Striving to bring imagination, orginal ideals, and excitement to everything we do
- Pioneering: Acting with the curiosity and courage that it takes to experiment, innovate, and lead
- Passion: We are at our best when we pursue what we love, and have fun doing it
- Determination: Bringing focus, drive, and conviction to our actions. Thriving on the journey, and being mortivated to achieve excellence
- Learning: Listening, having humility, being open to new ways of thinking, and looking with a lens of inclusion. Challenging ourselves to grow and change as a company
- Teamwork: Committed to each other, and to the accountability and integrity tit takes to be a successful diverse team
Company HQ
Redwood Shores, Redwood City, CA
Articles
Leadership
Andrew Wilson
(CEO, not founder)Joined EA as Vice President and Executive Producer in 2000, and held various senior roles before being promoted to CEO.
Salary benchmarks
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Diversity & Inclusion at Electronic Arts
- Our intentional efforts to embed principles of diversity, equity and inclusion in our people practices have generated results across our teams.
- We have made progress in company-wide representation of women and underrepresented minorities.
- We have achieved a 46 percentage point increase in underrepresented talent in executive roles (VP+) over the last two fiscal years.
- We have hired underrepresented talent above our representation rates for the fourth consecutive year.
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