• The ideal candidate will bring organization, attention to detail and enthusiasm to the growing Finance team
• This is a difference-making, meaningful, high-responsibility role and we expect the right candidate to be someone who thinks outside the box, thrives under pressure, and is extremely
• The ideal candidate is a strong team player and communicator, highly proactive, and extremely organized
• You are someone who works independently and adapts to a fast-changing environment
• High degree of accuracy and attention to detail
• Exemplary interpersonal skills and exceptional verbal and written communication skills
• Excellent time management and organizational skills
• Well organized and able to handle multiple tasks quickly and accurately
• Excellent customer service skills - ability to respond to emails and phone calls in a courteous and timely manner
• Experience with vendor supplier networks (SAP Ariba, Oracle etc.) not necessary but considered an asset
• High energy, flexible and has a willingness to take initiative
• 1+ years of professional experience in billing or collections

Desirable

• This is an exciting opportunity for somebody who wishes to grow and contribute within a high-growth SaaS organization
• The Billing Analyst will ensure that clients receive their invoices on a timely basis in order to help our sales team with the collections process
• You will play a key part in solving billing and collection issues as the company continues to scale
• In this role you will be reporting to the Revenue Accounting Manager
• Create and issue invoices to customers as services are sold by the sales team
• Collect on accounts by sending invoice reminders and communicate with customers via email or phone
• Respond to customer inquiries, including billing emails and phone calls. Conduct virtual meetings with customers to clarify invoicing issues
• Liaise with sales and revenue operations team to ensure customers are billed efficiently and correctly, including but not limited to: assisting sales team with supplier set-up, completing vendor intake and registration questionnaires, verbal confirmation via telephone when necessary
• Ensure all customer accounts are in adherence with the company collection policy
• Post customer payments by recording cash, checks, and credit card transactions
• Verify the validity of account discrepancies by obtaining and investigating information from sales, customer support departments, and customers
• Verify the validity of account discrepancies by obtaining and investigating information from sales, customer support departments, and customers
• Work with other departments to solve accounts receivable issues
• Proactively suggest process improvements that add value to the billing and collections process
• Assist with other accounting duties/projects as required