• BS/BA degree in an analytical field (Computer Science, Engineering, Science, Math, etc.) or equivalent years of experience
• 11+ years of experience spanning Engineering / Data Science / Technical Program Management leading cross-functional efforts in the software or tech industry in a data-driven environment
• 3+ years of experience in Technical Program Management
• Prior experience leading the development of a complex and business critical application platform in the cloud, collecting requirements, getting customer teams to onboard and maintaining operational excellence
• Hands on SQL/Presto/BigQuery/Redshift experience
• Experience with data visualization tools (e.g. Grafana, Looker, Tableau, DataStudio) building dashboards, source control (e.g. GitHub), ticket management (e.g. JIRA)
• Excellent communication skills, ability to influence and hold teams accountable
• A relationship builder with natural verbal and written communication skills
• Very high analytical thinking and ability to grasp advanced concepts
• Strong organizational skills and proven project management track record
• Experience in project schedule management and work breakdown structures
• Capacity to work in a fast paced, continuously changing environment
• A demonstrated ability to manage complex projects effectively (sets clear goals, identifies roadblocks, designs solutions, and tracks progress against deadlines)
• Ability to take calculated risks to achieve engineering breakthroughs
• Someone who can prioritize, focus, and is an independent thinker and problem solver
• An individual who is self-motivated and driven and has demonstrated commitment to take accountability and responsibility for success of large programs

Desirable

• We’re looking for a Technical Program Manager to join Snap Inc!
• As a key contributor to our Infrastructure efforts across Snap, you will take ownership of roadmap planning and cloud operations across Snap and work in close collaboration with our cloud providers
• Working from one of our three West Coast locations, you’ll utilize your technical expertise, engineering and program management skills to recognize issues and risks, provide expert solutions to tough problems, drive scheduled completion and ensure operational excellence
• Some of the key areas that the Technical Program Manager will drive will include Infrastructure cost, service availability, observability of data pipelines and capacity planning
• Lead engineers in cross-organizational projects to deliver results that move Snap engineering forward
• Maintain customer adoption and feature roadmaps and drive quarterly request solicitation and planning exercises
• Communicate plans with Platform customers, track migrations and feature disparities across customers
• Establish a cadence for planning, release, feedback and tracking with customers
• Deliver a realistic picture of projects’ technological scope and progress
• Efficiently track projects and development schedules, ensuring technology quality and on time delivery
• Ensure wide adoption and execution of operational excellence processes and best practices (eg. post mortem, documentation etc.)
• Foster an open and collaborative environment