Director of Sales Operations, PandaDoc

$170-205k

+ Bonus up to $42,000

Salesforce
Senior and Expert level
Remote in US
PandaDoc

Centralised document workflow automation

Open for applications

PandaDoc

Centralised document workflow automation

501-1000 employees

B2BInternal toolsLegalSaaSSales

Open for applications

$170-205k

+ Bonus up to $42,000

Salesforce
Senior and Expert level
Remote in US

501-1000 employees

B2BInternal toolsLegalSaaSSales

Company mission

To deliver software that empowers sellers to easily connect and transact with their customers through dynamic personalized documents that build meaningful customer relationships and win more business.

Role

Who you are

  • 8+ years of relevant experience in operational or administrative support in a Saleforce.com driven environment
  • Experience leading a team of 4+ Revenue Operations professionals
  • Strong understanding of GTM tools and best practices across various GTM roles such as BDR, SDR, full cycle Account Executives
  • Business ownership of a system/tool and demonstrated value
  • Ability to accurately enter and manipulate data, as well as discover data inaccuracies, within Salesforce
  • Strong proficiency in business applications (such as Google or Microsoft)

What the job involves

  • As the Director of Sales Operations you will provide global Sales with analytical, technical, and operational support
  • This role sits within the Revenue Operations team reporting directly to our VP of Revenue Operations, which interacts with the entire organization and is responsible for enhancing the overall operational efficiency and excellence of all PandaDoc functions
  • You are someone ready to step up and own your focus area with the ability to align stakeholders and execute programs with autonomy at a high level of excellence
  • Report to the VP of Revenue Operations and be part of the larger Revenue Operations leadership team driving change in our Revenue Organization and our business
  • Support our growing team of Sales People in US/EMEA/APAC with best-in-class tooling, insights, and program management
  • Become an invaluable resource for Sales’ leadership, performing duties such as assisting with documentation, helping with QBRs, and project administration
  • Support and optimize all aspects of the sales’ cycle through PandaDoc systems
  • Work with a strong data quality driven mindset to improve both the flow of good data, as well as the data itself
  • Solve operational challenges with business process, policy and playbook development based on industry best practices
  • Support Revenue Operations initiatives with thorough documentation and maintenance of our wiki
  • Scope, prioritize and coordinate system enhancements with the technical team as it relates to optimization of existing processes, user efficiencies, data quality and reporting
  • Ensure sales team alignment to sales processes, policies and procedures
  • Work closely with Customer Success, Product, Business Operations, Marketing and other PandaDoc functional areas to support the sales team’s success

Our take

The management of formal documentation such as contracts has mostly migrated to digital formats in the last decade. However, existing software will generally have a single function, such as digital signing or storing a document, meaning companies must use various software packages for digital documentation processing.

PandaDoc provides integrated digital document automation software that allows users to manage their documents from the initial creation stages to the final archiving. The company believes that this unified approach will help companies save money from mistakes and improve workflows by allowing all elements of a document to be handled within the same platform.

PandaDoc provides its software in the form of API tools that can be directly integrated into a client's website. It currently provides services for companies such as Drift, SGS and TomTom.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

7% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Aug 2020

$30m

SERIES B

Mar 2019

$10m

SERIES B

Total funding: $61.2m

Company benefits

  • Competitive salary
  • Health benefits
  • Flexible schedule
  • Company equity
  • 401K plan
  • Regular outings
  • Career growth
  • Commuter benefits
  • Office trips
  • Fun team
  • Generous PTO
  • Education benefits

Company values

  • Make an impact
  • Have fun
  • Learn
  • Empathy

Company HQ

Outer Richmond, San Francisco, CA

Leadership

Studied Computer Science at University of Hawaii, and Belarussian State University of Informatics & Radioelectronics. Was CEO of both Coding Staff, and of Quote Roller.

Studied Computer Science at Belarussian State University of Informatics & Radioelectronics. Was a Software Engineer at EPAM Systems. Worked at SaM Solutions for 3 years, promoted from Senior Software Developer to Trainer. Was Co-founder & CTO of Coding Staff.

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