Product Manager, Fourth
More information about location
Analytics, workforce & inventory management for hospitality
Job no longer available
Analytics, workforce & inventory management for hospitality
501-1000 employees
Job no longer available
More information about location
501-1000 employees
Company mission
Fourth's mission is to transform how its customers conquer the day in the increasingly dynamic-paced environment in which they operate.
Role
Who you are
- 3 to 5 Years of Product Manager experience in a delivery-focused environment; preferably within software development
- Agile delivery environment; ideally with distributed delivery teams
- Experience in Spring Planning, Retrospectives, (SAF) Scaled agile framework
- Reside in Central or Eastern Timezones
What the job involves
- At Fourth, a Product Manager is responsible for the overall success of their solution (a set of related products)
- The Product Manager is a very broad role: from long-term product strategy to problem management and incorporating gaining market insight; proposition development; writing business cases; supporting Sales & Product Marketing; working with engineers, designers, and testers; and contributing to the resolution of issues
- Some of these activities are shared with other people in the business but the Product Manager needs to have a joined-up and balanced view across all the different aspects of the solution
- The Product Manager is a role at the very heart of the business that must balance the need to make money with what is technically possible, the demands of customers, and the impact on different parts of the organization
- Fully understand our products’ strategic and competitive position within their markets
- Develop a deep understanding of our customers and users needs – including those “in project
- Take the lead in definition of, managing change in, and internal & external communication of: Product Vision, Solution Roadmap, Capabilities (high-level requirements; containers for Features
- Line management of the Lead Product Owner of their solution
- Work closely with architects, product owners, engineers, and UX designers to ensure appropriate, high-quality products are launched on time
- Work closely with the marketing, sales, and pre-sales teams to ensure the key benefits and value proposition of the solution is effectively and accurately represented and promoted externally
- Work closely with operational teams to ensure that issues with existing products are appropriately resolved
Otta's take
Sam Franklin
CEO of Otta
Fourth is the global leader in end-to-end restaurant and hospitality management technology solutions. Its SaaS suite includes scheduling, time and attendance, applicant tracking, training, inventory management, procurement, HR, payroll services, analytics, and AI forecasting tools.
This comprehensive offering enables clients to optimise profits, control costs and enhance guest satisfaction, as well as improve employee engagement and manage risk and compliance. Its business intelligence tools means businesses are better connected with their data, giving them visibility, insight and control to achieve more.
Fourth serves thousands of customers, with hundreds of thousands of locations, including big name brands such as Burger King, Mandarin Oriental, Shari's, Soho House and Food First. The company continues to release new products to its suite; such as Fuego, a financial workforce solution to help businesses attract and retain talent.
In the midst of an ongoing hospitality worker shortage, Fourth's ability to support flexible scheduling and virtual hiring could well be part of the solution for many businesses in the sector - which definitely represents an opportunity moving forwards.
Insights
Company
Company benefits
- Paid Time Off
- Charity Days
- Refer a Friend Bonus
- Birthday Off
- Paid Maternity/Paternity Leave
- Medical Care Insurance
- Employee Assistance Program
- Health and Wellbeing Initiatives
- Corporate Discounts
- Corporate and Team-building Events
- Retirement Plans
Company values
- Adapt & Grow - We embrace innovation, agility, and continuous improvement to overcome challenges, achieve our goals, and strive for excellence
- Collaboration - When we work together with a common purpose, we achieve collective success
- Respect - Listening with intent to ideas and opinions, we embrace and celebrate differences, empowering people to be their best selves
- Fun - Sharing passion and excitement for everything we do
- Customer Focus - We listen to understand our customers, providing them with the best options to achieve their goals
- Honesty - Authenticity allows us to build trusted relationships. Where there is trust, there is meaning in what we do and who we are
Company HQ
City of London, London, UK
Founders
Clinton Anderson
(CEO, not founder)20 years growth, operations and M&A consulting experience at Bain & Company, and previous President of the Hospitality Solutions business at Sabre Corporation.
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