(Senior) Data Analyst, Relay
2-5 days a week in office
Enabling retailers to supercharge their e-commerce growth
Open for applications
Enabling retailers to supercharge their e-commerce growth
21-100 employees
Open for applications
2-5 days a week in office
21-100 employees
Company mission
Realising the most efficient delivery network to create the most compelling experience for clients, consumers and relayers.
Role
Who you are
- You love working and thrive in a dynamic company that is growing fast!
- You’re excited to join the team early and help define our data-led culture, tech-stack and best practices
- You’re an independent and proactive worker team player, excited to learn from and share knowledge with others in the data team and wider business
- You’re great with stakeholders
- You have a curious mind and love problem-solving
- You are highly organised, detail-oriented, and able to manage multiple projects and priorities in a challenging start-up environment
- Have a degree or equivalent experience in a quantitative or applied discipline
- 3+ years experience as a data analyst or another relevant role
- Proven theoretical knowledge and application of advanced analytics and statistics to real-world or business problems that derive actionable insights and recommendations
- Proficiency in SQL, data visualisation (e.g. Tableau, PowerBI, Looker, analytical tools and/or relevant programming languages (Python preferred)
- Excellent communication and people skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
- Experience working in delivery or logistics companies is a benefit, but not essential
What the job involves
- We are investing heavily in our data team, and are looking for a motivated (mid-level to senior-level) Data Analyst to work closely with our Operational Teams and Data Scientists to support the development of key data products and optimise our on-the-ground operations
- Work closely with operational teams to inform, automate and optimise decision-making, using data and advanced analytics & statistics to inform the strategic direction of the team and company
- Collaborate with Data Scientists to support the maintenance, and guide the development of key data products used in the business (e.g. forecasts, optimisation algorithms, predictive models)
- Design experiments and measure the impact of process changes
- Provide structure and challenge to core business problems
- Develop and maintain dashboards for key operations enabling daily monitoring and diagnostics
- Design and implement descriptive data products that enable targeted action
- Work alongside our engineering team to surface accurate and well-structured data to enable your analysis and reporting
- Define best practices in analytics, data visualisation and dashboarding, joining the data team in educating Relay’s ‘citizen data analysts’ to ensure rigour across the company
- Get hands-on! You will see the results of your analysis in action by spending time at our sortation warehouse and delivering parcels
Salary benchmarks
Our take
In recent years, e-commerce has grown considerably. Despite this, the retail sector is still in the early innings of digital disruption in the US and the UK (especially when compared to more digitally mature markets such as China).
Relay enables e-commerce through re-wiring the critical delivery infrastructure to address the growth of e-commerce in the UK. Not only do they enable orders of magnitude better delivery in speed and cost for retailers and consumers, but they are also doubling down on making sure their ecosystem of delivery drivers and the planet benefit.
Relay are early stage, and backed by founders who both have considerable experience at delivery service company, Stuart. With this expertise and solving a problem within a growing market, the company are well set make a difference to how retailers provide online delivery.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
43% female employees
Company
Funding (1 round)
Nov 2023
$10m
SEED
Total funding: $10m
Company benefits
- Hybrid remote work (3 days/week in the office)
- Cool co-working office in the heart of Shoreditch
- Competitive equity and compensation package, and culture of recognition
- 25 Days Holiday (plus bank holidays)
- Monthly social events - from Crystal Maze escape rooms to pottery painting and life-size Monopoly! We also have an annual off-site where we all get together in person to celebrate our wins and plan for more success in a relaxed environment.
- Unlimited free snacks and drinks in the office (all the Dash water you can drink, a whole cupboard full of nibbles, plus we have wonderful coffee machines!)
- Contributory pension
- Perks At Work discount scheme - online shopping discounts, cheap cinema tickets, money off holidays and so much more!
- Free membership of the gym in our co-working space
Company values
- “Who?”: Relayer Obsession. Start with understanding the customer i.e., the “Relayer”. We’re constantly striving to learn about the Relayer and to improve their experience.
- “Why?”: Understanding of value being created. Seek to understand and articulate the “why” behind everything they do in order to provide measurable value. They connect their actions and decisions to their impact on the Relayer. They encourage peers to do the same.
- “How”: Taking tiny steps forward. Focus on their objectives and constantly take steps towards reaching them. They keep moving forward despite setbacks. They deliver quality work in a timely fashion.
Company HQ
Old Street, London, UK
Leadership
Nicole Mazza
(CCO)Previously worked at Stuart, becoming Commercial Director in 2018. They are also on the Board of Advisors at HYPER CRUNCH and is a Member of Pavilion.
Jonathan Jenssen
(CEO)Worked at Stuart for over five years, first as Head of Operations and later becoming General Manager.
Diversity & Inclusion at Relay
- We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know, our ears (and inboxes) are always open.
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