Senior UX Researcher, King
12 Month Fixed Term Contract, Candy Crush Saga
1-4 days a week in office
Mobile games developer
Job no longer available
Mobile games developer
1001+ employees
Job no longer available
1-4 days a week in office
1001+ employees
Company mission
At King, we’re Making the World Playful. Heard of Candy Crush? We’re the creators behind it. But we aren’t just crushing it with candies, we’re also behind Farm Heroes, Bubble Witch, Pet Rescue and loads of other sweet games.
Role
Who you are
- If you are passionate about driving user centric ways of working and delivering insights to help teams create experiences that delight millions of players, then this is the ideal role for you
- Relevant Senior level experience as a UX Researcher
- Experience working as a researcher in the games industry
- Expert in qualitative and quantitative research methods and user behaviour analysis
- Ability to juggle multiple responsibilities, delivering in a fast-paced business environment, whilst maintaining our King value of being fun & friendly
- Understanding of Agile software development and its processes
- Experience in taking ownership of leading research projects
- Experience facilitating in-person and/or remote lab studies such as focus groups and interviews
- Experience facilitating workshops with cross-functional teams
- Experience with guidance and mentorship
- Familiarity with a variety of research design software and tools. Expert in maintenance and analysis of complex data
- Extensive knowledge in Human-Computer Interaction, Psychology, or related fields, from industry experience or academic background
What the job involves
- Please note this is a 12 month fixed term contract to cover maternity leave
- We are looking for a Senior UX Researcher for the Candy Crush Saga team to join us and demonstrate their mastery of UX Research to create amazing experiences
- Lead all phases of research and deliver compelling study findings with concrete insights for teams in the form of workshops, written reports and presentations
- Understand the different stages of game design development and tailor research approaches to meet the specific needs of each phase
- Partner with product team members (including UX specialists, Product Managers and Designers) to build research plans based on team goals and priorities
- Experience or familiarity with conducting research during A/B testing phases, analysing results, and providing actionable insights to inform product decisions
- Apply your research skills to identify users needs, pain points and opportunities and help guide teams into making informed user-centric decisions
- Confidently present research findings and reports to various teams, gather feedback, and use these insights to shape future research studies and initiatives
- Collaborate with Designers (Game, UI, Level, Economy, Narrative, UX Designers and Writers) to create and uphold the UX vision for the game
- Help promote a culture of research with the wider Candy Crush Saga product team
- Embracing a healthy feedback culture; we encourage our UX Researchers to give and receive constructive feedback as we strive to make even better products together
Application process
- Applications need to be in English
Salary benchmarks
Our take
Gaming is one of the world’s fastest-growing industries, but many still view gaming as inconvenient, inaccessible, or niche. King solves that problem by designing mobile games with broad market appeal.
Since its launch, King has released more than 200 titles in 14 languages, including Candy Crush, Farm Heroes, Bubble Witch, Pet Rescue, and more. The company pioneered in-game spending, which allows it to monetize user interactions without charging them to buy the game. Titles such as Candy Crush are designed to be highly accessible to demographics that wouldn’t usually define themselves as “gamers”, including older users. King now boasts more than 200 million monthly active users, making it a clear market leader.
In 2016, King was bought by gaming giant Activision Blizzard, which has since been purchased by Microsoft. While the company still operates with a high degree of independence, it has greatly profited from the financial and marketing support of its parent corporation. This support has been instrumental in enabling King to maintain its competitiveness in the constantly evolving mobile gaming industry.
Steph
Company Specialist
Insights
Company
Employee endorsements
Focus on employee wellbeing
"There is an amazing worklife balance that the company puts an emphasis on. On top of that there are amazing benefits to take part in, for example in..."
Funding (2 rounds)
Sep 2005
$43m
SERIES A
Jun 2005
$41m
EARLY VC
Total funding: $84m
Company benefits
- 🏥 Private medical, dental, critical illness and pension plans
- 🌴 Generous paid holidays, with additional time off close down between 25th December and the New Year
- 🥯 Next-level offices that provide numerous creative spaces as well as free breakfast, snacks, and drinks
- 🎒 Exclusive, free goodies
- 🏳️🌈 Four employee-led diversity-focused networks and other community groups that raise awareness
- ❤️ Reimbursements for both physical and mental health-related activities. Some offices also have their own onsite gyms.
- 🏅 Community Day, charity donation matching, free and discounted Activision Blizzard games, and our Royal Recognition Awards rewarding commitment of long-serving Kingsters
Company values
- Fun & Friendly 🧡 We create an inclusive environment where everyone can belong. We build trust, we're supportive and demanding in everything we do, and we're not afraid to have fun along the way
- Care & Craft 🤗 We put our heart and soul into everything we do - and we do it for our players. It takes all Kingsters, contributing in different ways, to craft and operate brilliant mass-appeal games
- Humble & Open 📖 We treat each other as equals. We seek and give feedback, we listen, we learn, and we're honest with ourselves and others
- Fast & Fluid ⏩ We are responsive and embrace change. We take smart risks, are always ready to dust ourselves off, learn fast, and try again
- Creative Champions 🏅 We are curious about our players and we drive innovation in big and small ways to delight them every day. We boldly seek new ways of thinking to unleash creativity
- Passion & Performance 📈 Our passion guides us to set ambitious goals for ourselves and each other. We hold each other accountable, see things through, and contribute to our sustainable growth
Company HQ
Soho, London, UK
Articles
Leadership
Tjodolf Sommestad
(President )President from February 2022. Previously served as King’s Chief Development Officer.
People progressing
Leading a data science team responsible for supporting performance marketing to make informed decisions with data
Joined as Senior Developer. Promoted to Engineering Manager after 2 years and is now leading two engineering teams in the Telemetry & Streaming domain.
Diversity & Inclusion at King
Vikki Leach (Senior Director, DE&I)
- A great saga needs all sorts of heroes. At King, we share a passion for making the world playful. To achieve this, it takes people with different skills, experiences, and world views to work together.
- There’s no such thing as a typical gamer. That’s why we embrace and celebrate what makes us different rather than what makes us the same
- Our Employee Networks help us to stay connected as individuals and as a company; Kaleidoscope (ethnic, cultural, and national diversity), Royal Unicorns (LGBTQIA+), Women@King (crushing bias and equal opportunities) and CAN (collective abilities).
Share this job
View 23 more jobs at King