Technical Risk & Payments Fraud Analyst, Scribd
$57-112.2k
Salary is dependent on location in US. For candidates based in Canada, the salary range is between $71,500 CAD to $106,250 CAD. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package
E-book and audiobook subscription service
Open for applications
E-book and audiobook subscription service
201-500 employees
Open for applications
$57-112.2k
Salary is dependent on location in US. For candidates based in Canada, the salary range is between $71,500 CAD to $106,250 CAD. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package
201-500 employees
Company mission
To revolutionize the way the world reads and learns.
Role
Who you are
- The ideal candidate will be curious, have a strong background in online card-not-present payments, fraud detection, and SQL-based investigations and analysis
- Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field
- Equivalent work experience will be considered
- Minimum of 3-5 years of experience in payments, fraud detection, or risk operations roles
- Proven experience in conducting SQL-based data analysis and investigations
- Strong understanding of payment processing systems, fraud detection tools, and risk management frameworks
- Experience working with 2 or more payments platforms is a plus; experience working with a subscription model is a plus
- Proficiency in SQL query development for data extraction, manipulation, and analysis
- Experience with fraud detection software, analytics tools, and data visualization platforms such as Looker
- Familiarity with scripting Python, Spark, JS, and ability to read API calls and responses
- Strong analytical and problem-solving skills with a keen eye for detail
- Excellent communication and interpersonal skills, with the ability to present complex information clearly
- Ability to work independently and collaboratively in a fast-paced environment
- Strong ethical standards and a high degree of integrity
What the job involves
- We are seeking a highly skilled and detail-oriented Technical Risk and Payments Fraud Analyst to join our Risk Operations team
- Working in Scribd’s Risk Operations team is like being a detective in the matrix—every day presents a new puzzle to solve, a new challenge to overcome
- Imagine diving deep into data, hunting for anomalies that could indicate fraud or account access intrusions. It's a role that requires sharp analytical skills, a curious mind, and the ability to think several steps ahead of potential threats
- You’ll be at the forefront of innovation, using the latest technologies to predict and mitigate risks before they happen. This means you’re constantly pulling the thread on anomalous activity, learning, and adapting to the rapidly changing payments ecosystem. Collaboration is key in Risk Operations
- You’ll work with diverse teams across the company, from business analytics and finance, to legal and product to help inform strategies that not only protect our customers, but also enable Scribd to grow and innovate safely
- Fraud Detection & Prevention:
- Monitor, detect, and analyze suspicious transactions and activities across payment platforms
- Respond to and investigate alerts, ensuring swift resolution and prevention of further risks
- Develop and maintain fraud detection models and rules to identify potential fraud patterns
- Data Analysis & Reporting:
- SQL query development; Utilize SQL to extract, analyze, and interpret large datasets for fraud patterns, trends, and anomalies
- Prepare detailed reports and dashboards for senior management, summarizing key findings and actionable insights
- Support ad hoc data analysis requests related to fraud investigations and risk assessments
- Conduct risk assessments on new payment products, services, and processes
- Investigations:
- Lead complex fraud investigations from end-to-end, including gathering evidence, conducting interviews, and documenting findings
- Work closely with law enforcement, legal teams, and other stakeholders when required
- Ensure investigations are conducted in accordance with internal policies, legal requirements, and industry standards
- Collaboration & Communication:
- Partner with cross-functional teams including IT, Compliance, Customer Service, and Product
- Management to enhance fraud detection and prevention capabilities Educate and train internal teams on emerging fraud risks and prevention techniques
- Communicate and collaborate effectively with cross functional teams to resolve risk and fraud related issues
Our take
The world's biggest site for social reading and publishing, Scribd's website has over 250 million unique visitors each month and a vast content library, consisting of over 200 million audiobooks, magazines, ebooks and newspapers as well as media created by the Scribd community.
While Scribd is the largest social reading site, it is not alone in offering this kind of media. It competes against some major players, the largest of which are Amazon's Kindle and Audible offerings, but also includes the likes of BookMate and the non-profit Internet Archive. Where it stands aside is in its feature-rich reader and the sheer diversity of its library, which, thanks to partnerships with several major publishers, features numerous popular titles as well as a range of independent creators.
Further differentiating it from competitors, the company taken a firm stand on social issues, in particular the recent wave of book bannings taking place across the United States. By making the banned titles freely available it hopes to do its part in preserving literary freedom. With this tendency showing no signs of slowing down, Scribd's intervention in this area could prove to be important.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
0% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2019
$58m
LATE VC
Jan 2015
$22m
LATE VC
Total funding: $105.8m
Company benefits
- Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
- 12 weeks paid parental leave
- Short-term/long-term disability plans
- 401k/RSP matching
- Tuition Reimbursement
- Learning & Development programs
- Quarterly stipend for Wellness, Connectivity & Comfort
- Mental Health support & resources
- Free subscription to Scribd + gift memberships for friends & family
- Referral Bonuses
- Book Benefit
- Sabbaticals
- Company wide events
- Team engagement budgets
- Vacation & Personal Days
- Paid Holidays (+ winter break)
- Flexible Sick Time
- Volunteer Day
- Company-wide Diversity, Equity, & Inclusion programs
Company values
- Community -- Community and culture are paramount at Scribd. We curate meaningful moments to bring employees together for connection, collaboration and celebration
- Characters with character -- We believe diverse stories and backgrounds are what make Scribd great. From sourcing candidates all the way to extending offers, our hiring practices prioritize diversity, equity, and inclusion
- Growth Mentality -- We believe that ongoing training and development bring out the best in our employees and our company as a whole.
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
Trip Adler
(CEO)Having studied at Harvard until 2006, they co-founded Scribd in March 2017. They have worked as CEO ever since then.
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