Manager of Global Product Commercialization, Mastercard
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Great project management skills: highly organized and able to deal with multiple and competing priorities
- Experienced in customer-facing roles – driving critical business discussions, deepening engagement, and demonstrating empathy to understand customer pain points
- Experienced in driving end to end execution of initiatives – particularly in a cross-functional environment, managing and prioritizing competing initiatives
- Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
- Experience in developing and executing go-to-market strategies for products and tactics to optimize the revenue
- Demonstrated ability to work independently and with minimal day-to-day supervision
- Ability to quickly learn about technologies and navigate in a global business environment with colleagues that are located around the globe
- Prior experience in payments is preferred
What the job involves
- We are looking for a seasoned product manager within the Operational Insights Program Global Product Management team to play a key role in the commercialization/go-to-market execution for its products
- The team’s goal is to ensure the long-term competitiveness of our payment network, for existing and new payments use cases; and to grow revenue by delivering more value to our customers
- This person will be part of a team of product managers and drive key activities including execution of the go-to-market strategy, defining the product value proposition and pricing, create sales and delivery materials and play a key role in sales and delivery enablement finding ways to optimize the revenue
- Product Managers in Data & Services at Mastercard
- Translate a deep understanding of our customers into products and solutions that drive significant customer value
- Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
- Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
- Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
- Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs
- Act as an expert, advocate, and champion for OI program products
- Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement
- Play a key role in rolling out new solutions focused on existing and new segments, use cases (e.g., real time alerts), and networks
- Prioritize development efforts as they align against business strategy
- Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
- Engage with customers to capture the client feedback (VOC, NPS) and identify opportunities for continuous product improvement
- Accountable for measuring and optimizing the product usage KPIs – number of enrollees, number of active users etc
- Support the customer life cycle strategy that enable the business to acquire new customers and retain customer base increasing the lifetime value
- Find revenue optimization opportunities by cross selling and upselling collaborating with different verticals
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Founders
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
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