Staff Software Engineer, Jobber
Customer Success Engineering
+ Stock Options
Job tracking & customer management
Be an early applicant
Job tracking & customer management
501-1000 employees
Be an early applicant
+ Stock Options
501-1000 employees
Company mission
To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.
Role
Who you are
- Strong software design and architecture skills
- Proven experience as a full-stack software engineer with a track record of building scalable software
- A proven ability to quickly learn and adapt to new tools and technologies
- Excellent communication skills and a collaborative, team-oriented attitude
- Ability to navigate ambiguity, prioritize effectively, and lead through uncertainty
- Experience leading teams or projects as a technical leader
- A passion for continuous learning and growth
- Enthusiasm for delivering value early and often to customers
- A curious mindset, with a knack for asking the right questions and exploring new ideas
- Initiative and self-sufficiency in solving problems and driving projects forward
- A strong focus on quality, with experience in writing automated tests
Desirable
- Familiarity with our tech stack: React, React Native, TypeScript, GraphQL API, and Ruby on Rails
- Experience with AWS, Docker, and SQL
What the job involves
- As a Staff Software Engineer, you will lead the technical vision and evolution of our tools, by architecting scalable solutions and driving impactful projects
- You’ll collaborate closely with various teams to ensure our tools meet broad organizational needs while mentoring engineers and setting the technical direction for the team
- Your work will directly enhance the efficiency and effectiveness of Customer Success and other departments, making a significant impact on our teams and our ability to delight and support Jobber customers
- At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Talent Development team, and your sense of curiosity, we hope you develop to another level with your skill set
- Collaborate with the team to ideate, design, and deliver impactful features iteratively, enhancing our tools and customer experience
- Partner with Product and Design to shape our roadmap, ensuring alignment with strategic goals
- Lead and drive larger initiatives that have a broad impact across the group or department
- Participate in code reviews, and testing, and ensure consistency in engineering practices
- Facilitate group discussions to identify and implement the best solutions to our customers' challenges
- Research, communicate, and advocate for best practices within your domain
- Simplify and explain complex technical issues to both technical and non-technical audiences
- Mentor and coach junior to senior engineers, helping them grow their skills and advance their careers
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company benefits
- Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
- Health spending and wellness accounts to help with expenses not covered by traditional benefits.
- Equity and RRSP matching of up to 3% of your annual salary.
- Your birthday off!
- Parental leave—complete with top-ups for up to 8 weeks.
- Monthly snack box program with plenty of options for that afternoon pick-me-up.
- Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
- Continuous 1:1’s and honest feedback.
- A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
- Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
- Hybrid work model.
- Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
- Monthly home office allowance and a one-time stipend to help equip your home office.
Company HQ
Downtown, Edmonton, AB
Articles
Leadership
Sam Pillar
(CEO)Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.
Forrest Zeisler
(CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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