Technical Project Coordinator, Apple

Salary not provided
macOS
Senior level
Austin
Apple

Personal technology company

Be an early applicant

Apple

Personal technology company

1001+ employees

B2CB2BHardwareSaaSTelecommunicationseCommerce

Be an early applicant

Salary not provided
macOS
Senior level
Austin

1001+ employees

B2CB2BHardwareSaaSTelecommunicationseCommerce

Company mission

Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.

Role

Who you are

  • Bachelor’s Degree or equivalent experience in Information Technology, Business Administration, or a related field
  • Approximately 5 years of project management experience, ideally within IT or enterprise technology environments. Demonstrable experience leading complex, large-scale technology deployments
  • Solid attention to detail. Deep understanding of project, program and portfolio planning and delivery
  • Sensitivity and good understanding of organizational issues and challenges. Knack for fostering positive relationships and ability to communicate at all organization levels
  • Exceptional written and verbal communication and presentation skills, to audiences of varying seniority. Excellent active listening skills. Ability to influence others and move toward a common vision or goal
  • Great teammate and able to work multi-functionally with and through others. Ability to establish and maintain trust, credibility and build strong relationships
  • High level of professionalism, energy and sense of urgency to make things happen. Resilient and tenacious with a propensity to persevere. Passionate about driving quality within a project organization
  • Comfort with ambiguity and ability to bring structure and clarity where none exists
  • Knowledge of macOS, MDM solutions (e.g., Jamf, Microsoft Intune, Omnissa Workspace One), security protocols, and their integration into enterprise environments (e.g. Cloud IDP, SSO, corporate VPNs)
  • Experience working with enterprise customers, especially in IT device procurement, integration, and support. Ability to influence senior collaborators and drive organizational change
  • Demonstrable ability to communicate effectively with technical and non-technical partners, including C-level executives, IT teams, and end users
  • Experience leading multi-functional teams, working with diverse partners, and handling multiple priorities in fast-paced environments
  • Strong analytical skills with experience using data to inform strategy, track project success, and refine approaches for continuous improvement

Desirable

  • PMP or willingness to obtain. Certifications in Apple Deployment and Management (e.g., Apple Certified Support Professional, Apple Certified IT Professional) are a plus
  • Experience with Apple device deployment in enterprise environments, with a focus on integration and security
  • Project Management Software: Microsoft Project, Jira, Trello, or Asana
  • Collaboration Tools: Slack, Microsoft Teams, Cisco WebEx or Zoom
  • Documentation & Reporting: Confluence, SharePoint, or Google Workspace
  • Agile Tools: Azure DevOps, or other Agile frameworks for project tracking

What the job involves

  • Develop and implement a comprehensive project plan to advocate for Apple platform adoption among enterprise customers, ensuring alignment with their business and IT goals
  • Build and nurture relationships with key enterprise partners, including IT decision-makers, CIOs, and procurement teams, to gain consensus for Mac as an enterprise device option
  • Work closely with enterprise IT teams to ensure seamless integration of Mac devices into their existing infrastructure, including security protocols, software compatibility, and mobile device management (MDM)
  • Lead the planning and execution of large-scale Apple platform rollouts for enterprise customers, ensuring that deployment is smooth and well-coordinated with minimal business disruption
  • Track and analyze key performance indicators (critical metrics), including adoption rates, customer satisfaction, and return on investment, to optimize strategies and demonstrate the value of the Apple platform in enterprise environments
  • Be a great partner with third-party vendors internal Apple departments to ensure comprehensive support and resources for Apple platform deployments in enterprise settings
  • Facilitate organizational organizational change, ensuring collaborators are fully informed, engaged, and supported throughout the Apple platform adoption process
  • Ensure the appropriate amount of people and resources are allocated effectively to meet strategic objectives

Our take

With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.

Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.

The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.

Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.

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Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

204% employee growth in 12 months

Company

Company benefits

  • Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
  • In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
  • You could also be eligible for help with fitness-related expenses
  • Our medical coverage plans include family-friendly features such as fertility treatments
  • Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
  • You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
  • At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
  • Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
  • To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
  • Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
  • For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
  • Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
  • When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
  • Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
  • And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more

Company values

  • We believe that we’re on the face of the Earth to make great products
  • We believe in the simple, not the complex
  • We believe that we need to own and control the primary technologies behind the products we make
  • We participate only in markets where we can make a significant contribution
  • We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us
  • We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot
  • We don’t settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we’re wrong and the courage to change

Company HQ

Cupertino, CA

Leadership

Tim Cook

(CEO, not founder)

Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America

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