Technical Program Manager, Octopus Energy Group
Kraken Technologies, Spain
More information about location
2+ days a week in office
Entech company
Job no longer available
Entech company
1001+ employees
Job no longer available
More information about location
2+ days a week in office
1001+ employees
Company mission
Octopus Energy's mission is to speed the transition to a sustainable, low carbon future through renewable energy and technology whilst putting customers at the heart of everything they do.
Role
Who you are
- We are looking for well rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to get to the nitty gritty of a problem
- You must be committed to the Kraken way of delivering tech based on simplicity, client benefit and efficiency while bringing senior stakeholders through a journey of change
- You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client
- Communication: You need to be confident in calling out approaches that aren't best for the client and always striving for simplicity
- You need to be able to communicate the context behind decisions relating to the platform & client priorities
- You must be able to build strong relationships and credibility amongst senior stakeholders, balancing the needs of the client with Kraken’s business needs and platform potential and constraints
- Program management: Confident in managing a long term, fast paced program. Can be both high level and dive into detail when required
- Ability to directly manage a team and manage processes that can drive the right outcomes for clients
- Strong technical aptitude: We are looking for a logical thinker who has strong problem solving skills within an agile working framework
- Must quickly be able to grasp the technical capabilities and constraints of the Kraken platform.Is an advocate for the continuous deployment approach we take at Kraken and champions building tech iteratively
- Business acumen: Able to understand business goals of both client and Kraken, putting all technology decisions into context to ensure measurable success can be achieved and celebrated
- Must speak Spanish and English
- Scientific mindset, experience in engineering-led industries
- Sector-relevant experience in managing complex technology implementation or migration programs
- Proven experience in software adaptation, deployment and integration
- Exceptional interpersonal skills
What the job involves
- We have been licensing Kraken for over 3 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working
- Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like
- This role will own the technical part of a major client program with an international energy retailer who are initially looking to transform their Spanish operations
- You will be leading the technical pillar of the migration and subsequent technical relationship
- Managing a program of change for the client who has chosen to licence our Kraken platform as part of a broader business transformation objective
- Managing the relationship with key technology and exec stakeholders from the client and potential Partners
- Being the escalation point for any technical issues and client concerns
- Defining success criteria and governance for delivering the technical pillar of the program
- Owning the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap
- Summarising and articulating client needs, considerations, timelines, etc internally as structured input for the successful and timely execution of any required technology platform localisation and development
- Directing internal Kraken software developers contributing to the client program, as well as potential external Partners, on tech platform deliverables to ensure an overall successful and timely technology migration
- Supporting the client meets their business needs via the delivery of tech
- Understanding the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform & business
- Setting up training programs to upskill the technical arm of the client
- Over time, this role can evolve to Technical Program responsibility with other clients, to on-going Technology Account Management or to various roles with the Kraken Technology organisation, across several geographical regions
- We work incredibly dynamically, and this role is one that will take different shapes throughout the week
- We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition
- Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer, not only for efficiency but as a tool to tackle the climate crisis
Our take
According to Octopus, the energy industry in the UK is ruled by a handful of complacent companies peddling fossil fuels, pricing trickery, and poor customer service. Aiming to disrupt the status quo with sustainable energy, Octopus entered the market in 2016 and they now supply energy to millions of homes in a number of countries. Octopus has made a name for itself in energy circles largely because of its “Kraken” technology platform, which it claims is able to reroute energy from renewable sources around a network far more efficiently than competitors.
Octopus Energy further differentiates itself through its aspiration to make everything as easy as possible for consumers, from the simplicity of their bills and the fact that customers are not locked into a contract so they can leave at any time to offering customer service over email and social media at times that suit customers. They aim to make the eco‐friendly choice the easy choice, so all of their tariffs use 100% green electricity, while not being more expensive than their competitors' non-green tariffs.
They are continually creating innovative new products. For example, Octopus Tracker where prices changes daily to guarantee you get the market rate; Agile where the price changes every half hour to enable you to benefit from cheap electricity when the sun shines, the wind blows, and the networks are under-utilised. One of the current challenges they face is that their products are more complex than their competitors, given they use 1000x more data than traditional energy companies. They're exploring ways to explain to customers exactly how their products work.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
46% female employees
44% employee growth in 12 months
Company
Employee endorsements
Challenging work
"The work that I am doing is often quite difficult. I am constantly challenged and problem solving, which I find rewarding as it means I am always..."
Funding (last 2 of 6 rounds)
Dec 2023
$800m
GROWTH EQUITY VC
Jul 2022
$225m
GROWTH EQUITY VC
Total funding: $2.5bn
Company benefits
- Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
- Flexi working environment
- Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success
- Unlimited paid time off policy
- Work from home opportunities
- Equity Option Scheme - Everyone owns part of what we’re building with shares
- Tech - We want to get the best out of our people and get that everyone is slightly different. Have a certain tech requirement? We’ll do our best to get it
- Money Coach - You may want to think about financial planning. The company has an arrangement with Octopus Money Coach. They offer the opportunity to talk with a professional coach
- Wellbeing - Need some calm in your life? We have 'Octopus Headspace Licences' available. Twice a week we have 45 Minute live yoga class open to all Octopus staff!
Company values
- Autonomy
- Empathy
- Innovation
- Impact
Company HQ
Fitzrovia, London, UK
Articles
Founders
Greg Jackson
(CEO)Previously Adviser at Ashcombe Advisers for 9 years and Non-Executive Director at Zopa for 7 years.
James Eddison
(CTO)Previously CEO at Claripoint for 7 years and CTO at Tangent Labs also for 7 years.
Stuart Jackson
(CFO)Previously Director of "Foundation" Business Unit at Barclaycard for 2 years and Chief of Staff, Secured Lending SBU at Barclays also for 2 years.
People progressing
Joined as Marketing Assistant, being promoted to Marketing Executive after 6 months and again to Junior Product and Marketing Manager after 7 months. After 8 months they became a full Product and Marketing Manager.
Joined as Senior Talent Partner, being promoted to Talent Manager after 1 year and again to Head of Talent Acquisition after 8 months.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity & Inclusion at Octopus Energy Group
- Unconscious Bias workshops for interviewers and hiring managers
- Octopus Energy Equality Foundation
- Partnership with the Saracens High School - inspiring future generations - https://www.saracens.com/powering-futures-together-saracens-high-school-octopus-energy/
- Octopus Energy Internships - https://octopus.energy/blog/ada-lovelace-tech-internship/
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