Senior Website Conversion Manager, Clio

CA$95.2-128.8k

CSS
HTML
JavaScript
Looker
Segment
Optimizely
Asana
Senior and Expert level
Toronto
Vancouver

1+ day a week in office

Clio

Legal practice management software

Be an early applicant

Clio

Legal practice management software

1001+ employees

B2BSecurityComplianceLegalSaaS

Be an early applicant

CA$95.2-128.8k

CSS
HTML
JavaScript
Looker
Segment
Optimizely
Asana
Senior and Expert level
Toronto
Vancouver

1+ day a week in office

1001+ employees

B2BSecurityComplianceLegalSaaS

Company mission

Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.

Role

Who you are

  • You are a results-driven digital marketer who can craft and execute on customer-centric website strategy that drives conversion
  • You are a strategic thinker and you create digital marketing plans that are grounded in data
  • You have a deep understanding of complex, multi-product and multi-region website funnels
  • You have established digital and conversion best practices for your organization based on continuous testing and experimentation
  • You thrive on a challenge of converting millions of web visitors to leads
  • You are known for your strong communication and collaboration skills and are energized by working cross-functionally with a team of growth and product marketing managers, UX designers, and web developers launching web experiences that maximize conversion
  • You are a self-motivated problem solver with a high sense of ownership known for your agility
  • 7+ years of direct experience working in digital marketing, website analytics, and A/B testing
  • Proficiency in analyzing complex multi-product, region digital funnels and performance of digital marketing campaigns
  • Proficiency with A/B testing tools like Intellimize, Optimizely, VWO (or equivalent)
  • Proficiency with marketing analytics tools like GA4, Segment (or equivalent), Looker (or equivalent)
  • Demonstrable expertise in optimizing websites and landing pages to drive incremental conversions
  • Strong presentation and communication skills to distill results into actionable insights and recommendations
  • Good understanding of HTML, CSS, and JavaScript
  • Strong project management skills and comfort with Asana or other project management tools
  • Proven ability to thrive in a fast-paced environment with high expectations and tight deadlines

Desirable

  • Direct experience at a high growth SaaS company
  • Copywriting experience

What the job involves

  • We are currently seeking a Senior Website Conversion Manager to join our digital team
  • You’ll be part of a team that values excellence and initiative, loves testing, and cares about results
  • As Senior Website Conversion Manager, your work will have an immediate and meaningful impact
  • You will be surrounded by a talented group of high-performing marketers, seasoned in SaaS and driven by collective success
  • This role will report to the Senior Manager, Digital Strategy, and work closely with demand generation, customer marketing, and marketing analytics team to maximize conversion and leads from digital efforts
  • Developing and executing a customer-centric Conversion Rate Optimization (CRO) strategy that maximizes conversion from global digital efforts
  • Owning the website conversion rate metric, and driving predictive growth in qualified leads from the website and landing pages
  • Driving a culture of testing, experimentation, and optimization; analyzing Clio's end to end marketing funnel, identifying areas for improvement and building plans to prioritize & capitalize on these opportunities
  • Analyzing multiple website funnels to drive strategic ideas for experimentation increasing revenue
  • Ensuring accuracy of data collected by setting up tracking mechanisms and validating data integrity through QA working with the Data analytics and Marketing Operations teams
  • Leading the implementation of experiments owning data analysis, experiment ideation, cross-functional alignment, planning and execution
  • Creating a center of excellence for digital experimentation and A/B testing
  • Administering Intellimize, our testing and personalization platform, which includes configuration of platform, test setups, success criteria methodology, and creation of audiences
  • Preparing regular reports and presentations for senior leadership, highlighting achievements, insights, and areas for improvement

Our take

Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.

Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.

Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.

Kirsty headshot

Kirsty

Company Specialist

Insights

Some candidates hear
back within 2 weeks

Company

Company benefits

  • Company equity
  • $500 contribution when you become a parent and/or guardian
  • 4-week minimum vacation
  • Work from home when you need to (role-specific)
  • Parental leave options for moms and dads
  • Customizable extended health benefits (including $2000 per year to spend on counseling)
  • Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
  • RRSP-matching

Company values

  • Giving Back - we’re committed to creating positive social change in the community
  • Creating Better Work Environments - we believe that a diverse and inclusive culture is a competitive advantage that benefits both our employees and customers
  • Thriving as a Team - we live by seven core values on how to thrive, have fun, and win as a team

Leadership

Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.

Rian Gauvreau

(Board Member)

Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.

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