Business Intelligence Engineer, Amazon
EU Data Insights and Design
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Experience writing complex SQL queries
- Experience in analyzing and interpreting data with Redshift, Oracle, NoSQL etc
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Experience with data modeling, warehousing and building ETL pipelines
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience in the data/BI space
- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
- Experience in building CDK pipelines, SSAS, SSRS, SSIS implementation on EC2
Desirable
- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets
- Experience with forecasting and statistical analysis
- Experience in Statistical Analysis packages such as R, SAS and Matlab
What the job involves
- Amazon's Customer Service (CS) department is seeking an experienced Business Intelligence Engineer (BIE) to join the team
- Customer service is the heart of Amazon, our vision is to be "Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online."
- This team supports internal stakeholders (leadership team, project managers, program managers) with reactive analytics requests, and pro-actively builds tools to improve department productivity and ease of access to data and analytical resources
- Design, build, and maintain data pipelines, reporting, analytical & automation tools on AWS
- Work with a variety of data sources and large data sets, pull data using efficient query development and provide a holistic and consistent view of the data to facilitate analytical insights
- Debug report issues, unblock workflows and communicate with other teams and customers to provide status updates
- Automate existing processes where needed
- Work with our customers on incoming re-active requests to understand their needs and design reporting, analytics, and data pipeline solutions that will exceed expectations
- Pro-actively develop flexible and scalable solutions using AWS services and Amazon internal tools
- Stay up-to-date on the latest AWS services and technologies
- Ratio of re-active, stakeholder initiated workload vs. proactive, project related workload: 50:50
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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