Site Reliability Engineer, Tyk

• Strong collaboration skills
• Launching and operating production Kubernetes clusters
• Designing and operating infrastructure on AWS and other providers
• Operating MongoDB (or other document database) clusters
• Operating Redis (or other key-value storage) clusters
• Administering Linux servers
• Maintaining distributed software
• Operating Prometheus and Grafana
• Operating logging collection and analysis system
• Strong working knowledge of Kubernetes and Containers
• Go and/or Python (advanced)
• AWS (proficient)
• Linux (proficient)
• Terraform and IaC in general (proficient)
• Helm (familiar)
• MongoDB (or similar)
• Redis (or similar)
• Monitoring & logging
• Grasp of networking concepts (subnets, routing, peering, load balancing, NAT, etc.)
• Common networking protocols (DNS, TCP/IP, HTTP, TLS, UDP)

• At Tyk, we’re obsessed with building software that solves problems. We count on our Site Reliability Engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions
• Our customer base is growing, so we’re seeking an experienced SRE to optimise, automate, and improve our performance, using insights from massive-scale data in real time
• We want an original thinker, a challenger, a technical legend, an opinionated collaborator who wants to make things better
• Proactive Monitoring: Ensure our production Cloud environment operates within defined SLAs through vigilant monitoring and proactive issue resolution
• Alerting and Monitoring: Collaborate with Senior SRE to identify opportunities for building proactive alerting and monitoring systems; implement solutions to enhance system reliability
• Performance Metrics: Contribute to defining key performance metrics for Cloud services, enabling performance improvements and success measurement
• Solutions Development: Propose and develop solutions to maintain and enhance key performance indicators (KPIs) across our Cloud infrastructure
• Data Analysis: Gather and analyse metrics from operating systems and applications to optimise system performance and expedite fault resolution
• Innovation: Drive innovation by optimising system and infrastructure performance, anticipating customer needs, and proactively addressing scaling demands
• Scalability: Work closely with commercial functions to optimise our platform for scalability and meet growing customer demands
• Cloud Infrastructure: Analyse and ensure the automation, scalability, and efficient management of our Cloud infrastructure
• Automation: Execute automation for known cloud operations tasks and create new automation solutions to streamline processes
• Software Development: Design, write, and deliver software and automation solutions to enhance the availability, scalability, latency, and efficiency of our PaaS services
• Root Cause Analysis: Participate in blame-free root cause analysis meetings to promote learning and continuous system improvement in the event of production system incidents
• Documentation: Create and contribute to policies and runbooks to ensure that operational processes are well-documented and consistently followed
• On-call Support: Provide on-call support, ensuring our Cloud services follow a 24/7 model by promptly responding to alerts, meeting SLAs, and automating root cause analysis
• Upgrades and Migrations: Plan and execute software upgrades, including Kubernetes versions. Manage and communicate migrations from Classic Cloud to the new Cloud platform

• Everyone has unlimited paid holiday
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all
• Employee share scheme
• Generous maternity and paternity leave
• Company retreats
• Volunteering Days
• Employee Wellbeing platform

Total funding: $40.4m

Tyk offers an API management platform that enables companies to securely share data with third parties, facilitating the sale of services through non-direct channels. This solution helps businesses harness the power of their APIs on a large scale while ensuring data security and accessibility.