Renewals Manager, Fivetran
Data integration solutions
Job no longer available
Data integration solutions
1001+ employees
Job no longer available
1001+ employees
Company mission
Fivetran's mission is to solve the hardest part of building a data-driven company: centralising all your data in one place.
Role
Who you are
- This role could be a great fit if you have experience in customer success, account management or sales for software
- Experience in a SaaS quota-carrying sales or customer success role. Experience in analytics/data tools is a plus!
- Being customer centric - building relationships, understanding customer needs and how we are delivering value
- Managing paper process, complex deal structuring, redlines, legal and security reviews
- Track record of hitting or exceeding your goals and KPIs
- The right balance of self-confidence and humility to lead as an individual contributor
- Collaborative and providing constructive feedback to the right teams, so that we can continue to learn and grow
- Ability to manage multiple projects and tasks, while staying organized and efficient
- Experience with Salesforce is a must
What the job involves
- We’re looking for a Renewals Manager within the Commercial segment to join our team and own renewals and recontracting customers
- The key components of success for this role is to negotiate and execute timely renewals and recontracts, increase customer commitments and retain customers
- Understand the Fivetran customer use cases and business outcomes to reinforce Fivetran ROI and drive larger commitments
- Contract Lifecycle Management: This role will manage a high volume of customer renewals and recontracts. This person will manage the contract process fully from initial outreach, negotiation and to contract signature and execution
- Work cross-functionally with CSMs, product and other teams to drive a positive customer experience as well as retaining customer use cases and accounts
- Forecasting accurately and ensuring timely updates to forecasting tools
- Following predesigned sales strategies (and sometimes developing and implementing their own) to grow the business and hit quota targets
- Using pre-created cadences based on Industry, Persona, Use Case and adding personalization to it
Our take
After a few slower years since graduating from Y Combinator in 2013, Fivetran has skyrocketed, consistently raising large sums of funding, including an Andreessen Horowitz-backed $565m Series D round in 2021.
Customers are mostly data analysts at companies with inefficient database schema, who suffer from a high risk of project failures. Fivetran offers rapid integration of complex data services into cloud warehouses, tagging onto the trend towards cloud-based data systems.
By developing and continuously improving cloud applications that adapt to changing APIs and data schemas, Fivetran is attracting customers who seek long-term data viability. Fivetran also benefits from being easy to set up and integrate into a client's existing software.
After acquiring HVR, a data integration competitor, and Teleport Data, Fivetran continues to add functionality and customers via acquisition. A round of funding in 2023 paved the way for expansion into European and Asian markets.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2021
$565m
SERIES D
Jun 2020
$100m
SERIES C
Total funding: $727.6m
Company benefits
- Dental, and Health Insurance Benefits
- Equity in early-stage, Series D ScaleUp
- Life Insurance and Income protection and Retirement savings plan
- A healthy work culture with excellent opportunities for professional and personal development
- Working from home equipment stipend
- Family Leave Program
- Company happy hours and virtual Team building events
- Social/ Wellness/ Volunteer activities
Company values
- Preserve your integrity, even when it's hard
- Take the initiative
- Trust each other
- Nurture diversity, equality and inclusiveness
- Lead, don't follow
- One team, one dream
Company HQ
Downtown, Oakland, CA
Articles
Founders
George Fraser
(CEO)PhD in Neurobiology from the University of Pittsburgh
Taylor Brown
(COO)Studied Business Administration (focusing on design strategy) at California College of the Arts to Masters level
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 35 more jobs at Fivetran