Senior Principal Software Developer, Hootsuite
CA$186.1-223.4k
More information about location
Social media management tool
Open for applications
Social media management tool
1001+ employees
Open for applications
CA$186.1-223.4k
More information about location
1001+ employees
Company mission
Hootsuite's mission is to empower organizations to build trust and deepen relationships through the power of social.
Role
Who you are
- 20+ years of related experience
- Technical understanding and insight into a wide range of technical areas and recognized as industry leader in one or more areas
- Experience driving large scale service/microservices architecture from a system viewpoint
- Deep technical expertise in the continuous delivery of web and mobile software
- Expert level understanding of software reliability, performance, and security
- Advanced experience driving large changes across a service/micro-service oriented architecture
- Proficient in collaborating on business problems with peers across the organization including Product, Design, Ops, Program Management, etc. Ability to connect long term technical opportunities to business needs
- Effective in collaborating on business problems with non-technical leaders within and outside the organization
- Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Ability to recognize and communicate broad technical issues and contribute ideas on how to resolve them
- Dealing with Ambiguity: Comfortable dealing with ambiguity and with high level goals
- Coaching and Mentoring: Experience with mentoring, coaching, and pairing with senior individual contributors
- Customer Focus: Demonstrates a desire to proactively help and serve internal and external customers meet their needs
- Decision Making: Consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
- Merger and Acquisition: Proficient in conducting technical due diligence for M&A
- Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
- External Awareness: Ability to stay on top of technical direction/frameworks beyond Hootsuite and advocate for their adoption at Hootsuite
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
- Curious. You are always learning and seeking ways to make things better
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others
What the job involves
- We're looking for a Senior Principal Software Developer to lead the architecture and development of the most complex and critical systems for Hootsuite
- Responsible for Hootsuite System Architecture and provides leadership to build, implement and sustain architectural consistency across different portfolios. Promote systems thinking across a wide group of product portfolios
- Provide strategic and innovative thinking and set technical policy for Hootsuite. Enable product ecosystems and partner networks
- Research industry developments, new technologies and techniques, and propose candidate technologies that help distinguish Hootsuite products and provide a competitive advantage
- Develop strategies from the architectural perspective. Establish the 12-24 month technology roadmap in partnership with SVP and VPs
- Define technical road map for Hootsuite. Articulate and gain organizational alignment and commitment on the technical vision of Hootsuite with other principal/staff developers and technical leaders and managers
- Actively engage and provide insights to the Technical Architecture Group to deliver a long-term unified architecture that delivers on the objectives of the Product and Technology visions
- Responsible for technical due diligence of potential acquisitions targets. Provide complex analysis and strategic insights to executives and senior leaders
- Anticipate upcoming trends, technological advancements and align it with customer requirements for new products and technologies and influence the leaders to implement them
- Represent Hootsuite and serve as a spokesperson at external events, conferences about Hootsuite products and technologies
- Provide technical advice to senior leaders, act as a role model for the Software Development team, execute strategic, long term plans, and navigate many levels of the organization
- Advocate, improve and stand up for Hootsuite's tech principles. Coach and mentor Staff and Principal Developers across Hootsuite to grow the capacity and experience of the team
- Design, develop, enhance, build, deploy, and monitor processes with an emphasis on security, reliability and performance
Our take
Hootsuite is a leading social media management platform that’s been around since the early days of this now ballooning online sector. With over 18M customers, and used by over four fifths of the Fortune 1000 - including major players like Ikea, bumble, and JC Perrault - this giant is hugely competitive in the space. It’s a rapidly-changing market, however, and staying ahead is tough.
A push for acquisitions (including Sparkcentral and Heydey) comes as the company is broadening its remit to help customer service teams manage inquiries. This is an interesting step into a growing sector: customer service is going through a period of rapid development with the progress of chatbots and a major increase in the amount of digital communications.
Hootsuite's plans for an IPO didn't survive the tough economic conditions of 2022, and like many other tech companies it engaged in several rounds of layoffs across 2022 and into 2023, with over a third of its workforce made redundant. Following a change in leadership the company hopes to get back on course as the economy begins to recover.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2014
$60m
SERIES D
Aug 2013
$165m
SERIES B
Total funding: $246.9m
Company benefits
- 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
- A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
- Accidental death and dismemberment (AD&D) Insurance
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Gym / Wellness Reimbursement ($55 per month)
- Gym Discount
- Health Insurance
- Life Insurance
- Maternity Leave
- PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
- Paternity Leave
- Sick Time (for individual employee and family members)
- Bereavement Leave
- Business Travel Insurance
- Company Phones
- Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
- Immigration Assistance
- Phone Bill Reimbursement ($50 per month)
- Remote Work
- 401k
- Employee Discount
- Pet Friendly Workplace
- RRSP Matching
- Volunteer Time Off
Company values
- Step Up - Show the world what it looks like to live and work by these guiding principles
- One Team - Make Hootsuite a place where we all feel safe, welcomed, valued, and empowered to do our best work together without compromising who we are
- Customer Obsessed - Focus relentlessly on helping our customers succeed
- Go Fast, Be Agile - Widen our competitive advantage by committing to speed and simplicity over perfection and complexity
- Play to Win - Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders
- Neighbors and Allies - Give back to our communities and be an ally
Company HQ
South Main, Vancouver, BC
Articles
Leadership
Ryan Holmes
(Board Member)Previously founded interactive agency Invoke Media, served on the Board of Directors for Ariztia, and after stepping back fro Hootsuite went on to found pre-seed fund LOI Venture.
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