Lead Product Manager, Cleo
£102.5-127.7k
+ Equity
1-2 days a week in office
AI personal finance assistant
Job no longer available
AI personal finance assistant
201-500 employees
Job no longer available
£102.5-127.7k
+ Equity
1-2 days a week in office
201-500 employees
Company mission
To help millions of people improve their financial health, and relate to them in a way their banks never could.
Role
Who you are
- As a guide, we’re looking for 5+ years in product management, focusing on consumer product growth and optimization. A background in leveraging data analytics and user insights for product development is essential
- Hands-On Collaboration: Enjoy working closely with a cross-functional team, including analysts, designers, marketers, and engineers
- Decisive and Focused: Ability to prioritize effectively, often saying “no” more than “yes” to maintain focus on high-impact activities
- Strong Communication: Skilled in aligning and communicating with stakeholders, ensuring clear understanding and consensus
- Strategic Involvement: Actively involve your product squad in strategic planning and decision-making processes
- Problem Ownership: Ready to own issues end-to-end and proactive in acquiring new knowledge to address challenges and drive progress
- Energetic and Motivational Leadership: Known for bringing energy and drive to ensure product success, and for caring deeply about the team, fostering a positive and productive environment
- Growth and Optimization Focus: Passionate about pushing product boundaries, not just managing but continuously seeking opportunities for growth and optimization
- Action-Oriented: Quick to act, adept at moving projects from idea to execution under pressure
- Resilient: You persist through challenges, maintaining focus on long-term objectives
- Impactful Storyteller: Skilled in communicating product impacts and visions with evidence
- Collaborative: Excellent at working with diverse teams, fostering shared success
- Comfortable with Ambiguity: Navigates uncertain environments with clarity and purpose
- Agile and Adaptable: Experienced in product-led growth, particularly in regulated consumer products, and capable of balancing multiple projects in a fast-paced environment
- Innovative Thinker: Passionate about personal finance, you bring creative solutions and adapt quickly in a dynamic setting
What the job involves
- You’ll be a key member of our Product chapter, responsible for ensuring our users can progress their financial health by avoiding unnecessary fees and charges when using financial services
- You will play a crucial role in enhancing our product features and driving growth
- You will be responsible for identifying opportunities for improvement, developing strategies to increase user engagement and retention, and ensuring our product meets the evolving needs of our consumers
- Set and own OKRs and goals that ensure they build the right high-quality, delightful products for business and user impact
- Find and use customer insights, research and data to drive decisions and communicate strategy
- Work quickly and iteratively through experimentation and a ‘test & learn’ mindset
- Have a real impact and influence over the vision for what Cleo will look like in the future
- Collaborate with some of the sharpest minds across engineering, data science, design and commercial teams
Application process
- We aim to move as fast as possible. Usually 2-3 weeks is enough time for us all to get to know each other
- Step 1: Quick phone/video call with a member of our Talent Team to find out more about your experience and why you want to work at Cleo
- Step 2: 60 minutes with the Hiring Manager - Chris Hamblin, VP Growth
- Step 3: 60 mins Live product sense interview, to be presented to a Product Lead and another squad member, normally a Growth Lead
- Step 4: 45 minutes each with two cross-functional peers from Analytics, Marketin , Commercial or Growth
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
43% female employees
24% employee growth in 12 months
Company
Employee endorsements
Nice people
"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- 401k matching in the US and 6% employer-matched pension in the UK
- Online courses, £150 annual budget & internal training to level up your skills
- Regular socials and activities, online and in-person
- Online mental health support via Spill
- 1 month paid sabbatical after every 4 years with Cleo
- OpenAI Plus subscription
- Electric vehicle salary sacrifice scheme and cycle-to-work scheme
- Life assurance and income protection via AIG
- Medical insurance via Axa and Healthcare cash plan via Medicash
- Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted
Company values
- Make it Happen
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Founders
Barnaby Hussey-Yeo
(CEO)Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
People progressing
Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.
Diversity & Inclusion at Cleo
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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