Product Manager, eBay

eBay Live - Seller Success

Salary not provided
Mid and Senior level
Toronto
eBay

Leading online marketplace

Job no longer available

eBay

Leading online marketplace

1001+ employees

B2CRetailLifestyleMarketplaceSustainabilityConsumer GoodseCommerce

Job no longer available

Salary not provided
Mid and Senior level
Toronto

1001+ employees

B2CRetailLifestyleMarketplaceSustainabilityConsumer GoodseCommerce

Company mission

To connect people and build communities to create economic opportunity for all.

Role

Who you are

  • If you thrive in a zero-to-one space and have a desire to play a pivotal role in one of eBay’s most exciting growth areas, we want to hear from you!
  • 3+ years of product management or strategy consulting experience with e-commerce experience preferred
  • Bachelor’s degree required; MBA or equivalent experience preferred
  • Ability to thrive in an ambiguous environment and make tradeoffs based on incomplete data
  • Proven track record to define and execute on complex product roadmaps through cross-functional collaboration; experience driving audience growth and insights preferred
  • High levels of ownership and an ambitious spirit to not only identify emerging problems but also address them in a fast-paced environment
  • Alignment with eBay’s core values (customer obsession, innovation, and inclusion) proven through driving results, collaboration, and using customer insights to inform product decisions

What the job involves

  • We are looking for a data-driven and customer-centric Product Manager to define the future of selling tools for live streaming
  • As a key member of the Seller Experience team, you will be responsible for building product experiences our Live sellers rely on to drive their revenue and grow their eBay business through a fun and engaging live stream
  • Become an inspiring leader in the live commerce space to develop and champion a product strategy for driving seller success via insights and promotions through a combination of understanding customer needs, business goals, market trends, and competitor insights
  • Define and iterate on a zero-to-one product roadmap while balancing requests and dependencies from established eBay engineering teams
  • Collaborate with cross-functional partners across eBay, including engineering, design, research, analytics, marketing, legal, operations, customer support, and business units to optimally deliver the roadmap
  • Establish key success metrics and report on product performance, insights, and risks to goal with eBay leadership
  • Earn the trust of the seller experience engineering team through a deep understanding of seller difficulties and an ability to drive technical decisions to unblock feature development
  • Roll up your sleeves and take ownership of the seller success strategy and represent the voices of the Live sellers and buyers in all product decisions across eBay

Our take

Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.

In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.

The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.

Freddie headshot

Freddie

Company Specialist

Insights

Some candidates hear
back within 2 weeks

13% employee growth in 12 months

Company

Company benefits

  • Comprehensive and competitive health and wellness program designed to meet your unique needs.
  • We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
  • Stock Purchase Plans
  • Retirement Savings and Pension Plans
  • Stock Awards
  • Life Insurance and Disability Benefits
  • Credit Union Memberships
  • Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
  • Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world

Company HQ

Greylands, San Jose, CA

Leadership

Jamie Iannone

(CEO, not founder)

Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.

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