Director of Product Strategy and Consumer Experience, Devoted Health
$164-252k
+ Stock options
Seniors-focused healthcare
Job no longer available
Seniors-focused healthcare
1001+ employees
Job no longer available
$164-252k
+ Stock options
1001+ employees
Company mission
To dramatically improve the health and well-being of older Americans by caring for each and every person like they are family.
Role
Who you are
- A purpose-driven individual who is passionate about Devoted’s mission and impact
- 10+ years of operational work experience; preferably in strategy, consulting, product management, brand strategy, or operations
- Demonstrated success in cross-functionally implementing consumer initiatives, new products, or service design
- Proven experience in strategic planning, consumer insights, and initiatives that involve service design or customer adoption
- Ability to work in a tech/product/data environment with lean/continuous improvement orientation
- Ability to cultivate brand and member-centric insights and training
Desirable
- A proven track record of hiring and mentoring top talent
- An articulate professional with excellent oral and written communication skills
- Product marketing experience designing and implementing campaigns or initiatives that involve consumer adoption
- Experience leading consumer research and learning
- Ability to support increased sophistication with personalized, triggered, automated, error-free, and multi-vehicle customer discovery and engagement journeys
What the job involves
- This role is an all-athlete strategy and operations position, focused on various initiatives to support Devoted’s service strategy and implementation
- You will report to the Chief Marketing Officer
- Role will be a combination of strategic and operational initiatives to support the Devoted brand: integrated/experiential marketing, awareness campaigns, communication, and engagement initiatives that grow brand recognition with B2B and B2C audiences
- Develop and evolve a “lighthouse” for the Devoted brand that is widely known and deeply understood by all internal and external partners
- Foster, help scale, augment the culture and brand of exceptional service
- Ensure ROI of compelling campaigns, communications, content, research, and outreach strategy
- Develop, sponsor, or quarterback agile plans in response to emerging issues/opportunities with strategic, collaborative, and data-driven judgment
- Run an internal creative team to drive continuous innovation and impact
Share this job
Insights
18% employee growth in 12 months
Company
Company benefits
- 401(K)
- Lyra mental health resources
- Time off to vote
- Work from home opportunities
- Health insurance
- Comprehensive health plan
Funding (last 2 of 7 rounds)
Aug 2024
$112m
SERIES E
Dec 2023
$175m
SERIES E
Total funding: $2.3bn
Our take
Millions of Americans make use of Medicare Advantage plans but with an ageing population, the amount of federal spending on these plans is ever-increasing. Devoted Health is seeking to tackle this problem by offering personalised care and proactive health intervention for people on these plans. By diagnosing conditions early, encouraging healthy behaviours, and supporting recovery from treatment, they hope to drive down the overall cost of providing healthcare to seniors.
Devoted Health’s platform connects patients over 65 with doctors, hospitals and pharmacies that prioritise patient-oriented treatment. The company offers in-house insurance plans, full service guides to navigate the healthcare system, and "Devoted Medical" - a team of doctors and nurse practitioners who provide ongoing care for chronic conditions, support after hospital stays and other medical services.
As the popularity of personalised healthcare rises, Devoted Health looks set to capitalise on its ongoing effort to bring more quality to the sector. Having developed an offering it believes does just that, the company has shifted its focus back to growth and marketing efforts, and is aiming to grow its presence across the United States.
Freddie
Company Specialist at Welcome to the Jungle