Product & Designs Ops Designer, uberall
Local customer experience platform
Be an early applicant
Local customer experience platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
Uberall's mission is to empower businesses to deliver great experiences to local customers.
Role
Who you are
- Experience: 5+ years of experience in UI design & DesignOps, or related roles. Experience in a fast-paced, agile environment is preferred
- Knowledge: Deep understanding of design processes, systems, and best practices. Familiarity with design tools such as Figma, Sketch, Adobe XD, and project management tools like Jira or Asana
- Analytical Skills: Strong ability to analyse processes and metrics to drive improvements. Experience with setting and tracking KPIs related to design efficiency and output
- Communication: Excellent verbal and written communication skills. Ability to convey complex ideas and processes clearly and effectively to diverse teams
- Problem-Solving: Proactive and solutions-oriented, with a strong ability to identify issues and implement effective solutions
What the job involves
- We are looking for a strategic and experienced Product &DesignOps Designer to join our team. As a Product & DesignOps Designer, your role will be equally split between streamlining and optimising our design experiences and driving operational improvements to enhance efficiency and ensure consistent branding across all our apps
- You’ll play a critical part in both refining the user experience and establishing processes that elevate the impact of our design efforts
- You will work closely with cross-functional teams to establish best practices, improve workflows, and ensure that our design experiences & processes are scalable, efficient, and aligned with our business goals
- Collaborative Design Process: Work closely with product managers and developers across one or two squads to define product design strategies that align with user needs and business objectives
- User Research & Testing: Conduct user research, including user interviews, surveys, and usability testing, to gather insights and iterate on design solutions based on feedback
- Wireframing & Prototyping: Create wireframes, user flows, and interactive prototypes to effectively communicate design concepts and facilitate user testing
- Operational Strategy Development: Define and implement a comprehensive DesignOps strategy that supports the design team’s and front-end team’s needs and aligns with the company’s objectives
- Process Optimization: Audit existing design systems by focusing on WCAG standards, identify inconsistencies and implement constant design system updates and improvements across the company. Ensure the development and design team can easily consume components to promote efficiency within the company
- Design System Management: Monitoring the growth and maintenance of the design system, and ensuring consistency and scalability of branding guidelines across products. Work with designers to reconcile existing components and introduce new ones as needed
- Tooling and Infrastructure: Evaluate, implement, and manage design tools and systems that improve collaboration, version control, and efficiency of the design team
- Collaboration and Communication: Facilitate communication between design, product, and engineering teams to ensure alignment on goals, timelines, and expectations. Foster a culture of transparency and collaboration
- Data and Metrics: Establish and monitor metrics to measure component utilisation. Use data to drive decisions and improve processes. Build and maintain a design repository to support a data-driven design culture
- Training and Development: Train and constantly communicate releases of new components, and strategy across companies for PMs, development, and designers
- Change Management: Lead change management initiatives related to design processes, ensuring smooth transitions and adoption across teams
Our take
Location-based services are now part of our everyday lives, but there are still gaps in the way location information interacts with accurate data. Uberall solves this problem by connecting companies with local customers through search and discovery, engagement and conversion.
Uberall helps brick-and-mortar companies to provide more accurate information about themselves across the apps that customers use to discover them. The company's impressive roster of customers now includes Hyundai, Pizza Hut and Lufthansa, as well as a raft of small- and medium-sized businesses. The breadth and credibility of Uberall's customer base is testament to the benefits it can bring to businesses.
The company has completed a number of high-profile acquisitions in the past, including that of MomentFeed, towards diversifying and scaling its services. Uberall's investment in platform development has resulted in an expansive series of updates and improvements. This, alongside an important integration with Apple Business Connect, should help solidify its utility for clients and place as a top choice into the future.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
Jun 2021
$115m
GROWTH EQUITY VC
Sep 2018
$25m
SERIES B
Total funding: $175.6m
Company benefits
- Corporate Shopping Discounts
- Dog Friendly Offices
- Home Office / Remote Work
- Language Courses (German & Business English)
- Flexible Working Hours
- State of the Art Hardware
- Personal Development Budget
- LinkedIn Learning & internal training
- Virtual Stock Option Plan (VSOP) and an Equity Plan (ESOP) for all eligible employees
Company values
- Grow Together - We are free to be ourselves and we treat others with the respect and friendship they deserve. We want to grow together and nothing is ever only someone else’s problem. We are humble and nice and we mean well.
- Demonstrate Passion & Performance - We put our heart and soul into everything we do and we are passionate about the people we do it with. We challenge ourselves and others and aspire to deliver results that leave a long-lasting impression.
- Be Bold & Drive Change - We are bold and determined decision makers who are not afraid of mistakes. We drive for change and take ownership of our actions and decisions.
Company HQ
Brunnenviertel, Berlin, BE
Articles
Leadership
David Federhen
(Board Director)Started out as a Strategy Consultant at Roland Berger, and previously founded Returbo.
Florian Hübner
(CEO)Previously worked as a Consultant at McKinsey, and founded Berlin Tech Meetup.
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