Sales Development Representative, Nylas

• Educational Background: A Bachelor’s Degree (4-year) is preferred. However, we also value a combination of relevant work experience and education as a testament to your capabilities
• Professional Experience: 1-2 years of experience in a sales, business development, or entrepreneurial role. This experience should reflect not just participation but a measurable impact in these fields
• Track Record of Success: A demonstrable history of achieving tangible results and meeting or surpassing objectives, indicating your potential to thrive in a dynamic sales environment
• Communication Skills: Exceptional communication abilities, encompassing both interpersonal skills and organizational aptitude. You should be proficient in conveying ideas clearly, concisely, and persuasively, adapting your communication style to diverse audiences
• Autonomous and Collaborative Work Ethic: A self-starter attitude is crucial, paired with the capacity to work independently. Simultaneously, you should be adept at collaborating effectively within team settings, contributing to and benefiting from collective goals
• CRM Proficiency: Experience with CRM software (e.g., Salesforce, Salesloft) is highly advantageous. This skill will facilitate efficient management of client relationships and sales processes
• Persuasive Communication: The ability to articulate thoughts and ideas compellingly is key. You should be able to engage stakeholders effectively, persuading and influencing decision-making processes in a professional context

• As a Sales Development Representative (SDR) at Nylas, you play a pivotal role in shaping the future of our Go-To-Market (GTM) strategy
• Positioned at the forefront of our sales process, you are the initial point of contact for businesses exploring the potential of the Nylas platform
• Collaborating closely with both the sales and marketing teams, you will be an integral part of our expanding GTM team, driving growth and fostering new opportunities
• Lead Generation: Proactively generate new business leads through various channels, including trade shows, inbound marketing, and strategic outreach. Your efforts will significantly contribute to the enrichment of our sales pipeline
• Engagement and Discovery: Engage in insightful conversations with potential clients to understand their unique business challenges and requirements. This role requires a keen ability to identify key decision-makers and determine the appropriate timeline for engagement
• Relationship Building: Establish and maintain strong relationships with prospects through various communication channels like email, phone, LinkedIn, and chatbots. In this capacity, you will effectively communicate Nylas’ value proposition, address initial product inquiries, and build a rapport that lays the foundation for successful sales interactions
• Qualification and Tracking: Meticulously qualify leads against defined criteria, ensuring that only high-potential opportunities are passed on to the Sales team. Utilize CRM tools to meticulously track customer interactions and accurately forecast sales outcomes
• Collaboration with Sales: Work in tandem with the Sales team to create meaningful conversations with relevant stakeholders, ultimately leading to revenue generation. This involves a deep understanding of Nylas’ product offerings and the ability to articulate their value to potential customers
• Tool Mastery and Usage: Leverage advanced sales and marketing tools such as Salesforce, Salesloft, and Drift to schedule meetings and create opportunities, ensuring a streamlined and efficient sales process
• Meeting Coordination and Follow-Up: Ensure that scheduled meetings are effectively managed. This includes rescheduling missed meetings and maintaining a consistent follow-up routine to maximize engagement opportunities
• Integrity and Compliance: Uphold the highest standards of integrity in all business dealings, ensuring that your actions consistently align with Nylas’ core values, competencies, policies, and procedures

• Initial Telephone Screening (30 minutes): Your journey begins with a 30-minute telephone interview with our Recruiter. This initial conversation focuses on understanding your background, experiences, and motivations. It's also an opportunity for you to learn more about Nylas and the role in question
• In-depth Interview with the Hiring Manager (60 minutes): Following a successful screening, you'll engage in a 60-minute comprehensive interview via Google Meet with the Hiring Manager. This session delves deeper into your professional skills, your fit for the role, and aligns your career aspirations with the opportunities at Nylas
• Take-Home Business Case Assignment: Post the interview with the Hiring Manager, you'll be given a Take-Home Business Case to work on. This exercise is designed to assess your practical skills and approach to real-world business scenarios relevant to the role at Nylas
• Technical and Sales Skills Interview: The final stage involves a detailed interview focusing on both your technical acumen and sales abilities. You will be given the opportunity to show your skillset on a live mock call. This step is crucial in evaluating your proficiency in areas directly pertinent to the Sales Development Representative role

• Retirement plans
• Wellness stipend
• Paid parental leave: 12 weeks parental leave (maternity & paternity)
• Annual learning & development perk
• Voting/Election PTO: 4 hours of paid time off to vote in person or volunteer at a polling place
• Unlimited paid time off policy
• Work from home opportunities
• Health insurance

Total funding: $173m

Nylas provides productivity infrastructure solutions for modern software. Over 200,000+ developers use their powerful suite of tools to quickly and securely build productivity features into their applications, resulting in 12 billion+ API requests per day.