Senior Strategy & Operations Lead, Faire
$181-248.5k
+ Equity
Online wholesale marketplace
Open for applications
Online wholesale marketplace
1001+ employees
Open for applications
$181-248.5k
+ Equity
1001+ employees
Company mission
To empower entrepreneurs around the world to chase their dreams.
Role
Who you are
- This is an ideal role for someone who loves accountability and enjoys being a general athlete
- You are both strategic and analytical, can take things from 0 to 1 but also hyper focused on operational excellence as we scale, and is excited about working cross-functionally with product, design, data science and engineering to implement new initiatives
- A Bachelor’s degree and 7-10 years of experience in strategy and operations roles at high-growth companies; some background in management consulting, investment banking or private equity preferred but not required
- Experience in fast-paced, ambiguous environments driving projects from strategy through implementation. You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen
- Highly analytical and data driven -- can drive complex analyses and translate into key actionable insights; can manage projects to KPIs and metrics. Knowledge of or willingness to learn SQL
- Ability to work cross-functionally with Data Science, Product, Engineering, Sales, and other Operations teams to achieve business objectives
- Experience developing processes and policy + managing programs/projects
- Excellent written and verbal communicator
- Passion for operational efficiency, lean six sigma preferred
- Experience with physical good operations (ie warehousing) is preferred but not required
What the job involves
- We’re looking for a Strategy & Operations Senior Lead to own and drive the Global Returns and Logistics strategy and key initiatives end to end, including warehouse operations
- As a Strategy & Ops leader, you will drive the planning, strategic vision, policy development, design and execution of key strategic initiatives that maximizes Faire’s ability to deliver the Returns value proposition to customers in a sustainable way
- You’ll bring analytical visibility and rigor to both the redistribution channel as well as operational excellence to warehouse operations
- You’ll quarterback and collaborate cross-functionally, leveraging other teams to deliver against your set strategy and goals
- Drive bottoms up opportunity sizing, planning, and scoping of initiatives as part of annual and medium term planning
- Drive strategic, analytical and operational projects and be responsible for the execution, monitoring & ongoing implementation of scalable operational programs and processes
- Serve as the single point of contact on redistribution and warehouse operations
- Drive policy development for how to better leverage Faire’s returns value proposition
- Own recommendation and implementation of faire’s global warehouse footprint needs
- Develop and refine policy for Returns value proposition with significant customer and business impact
- Lead cross-functional initiatives and strategy to ensure success of team and joint company goals
- Own performance management processes including building dashboards, monitoring, diagnosing, and reporting out on key trends across returns, redistribution and warehouse operations
- Manage performance and relationship with 3PL and related ecosystem partners
Our take
Faire is a company that helps retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects two million retailers globally to tens of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
109% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"I joined Faire over a month ago and the onboarding has been very comprehensive including some additional material that has been extremely helpful..."
Funding (last 2 of 10 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare
- All of our offices have been designed with local in mind—from our architects to our coffee blends
- Paid vacation time, holidays, and company-wide “Faire Fundays.”
- Including a monthly credit toward your wellness-related programs
- Generous parental and family leave, as well as fertility support benefits
- Including free access to Modern Health therapists and resources
- Optional morning meditation, plus a free Headspace membership
- Faire will match up to US$250 of your charitable donations, every year
- For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning
- Whether you want to grow as a leader, hone your craft, or explore a new discipline, our career framework allows space for you to explore
Company values
- We serve our community
- We seek the truth
- We’re all owners
- We embrace the adventure
- We’re kind
Articles
Founders
Max Rhodes
(CEO)Was previously an Advisor at Blunt Umbrellas and Director of Consumer Product at Square.
Daniele Perito
(Advisor)Former Director of Security and Risk Engineering at Square, prior to co-founding Faire.
Marcelo Cortes
(CTO)Previously a Senior Software Engineer at Google. Before that, co-founded FreePoint Inc.
Jeff Kolovson
(COO)Was Operations Lead at Square. Before that was a Business Analust for McKinsey and Co.
Salary benchmarks
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Diversity & Inclusion at Faire
Clarence Sanon (Engagement and Inclusion Manager)
- We have internal structures and mechanisms that acknowledge and counteract organizational bias while ensuring equitable opportunity across the organization.
- Our teams are balanced across demographic backgrounds and identities, ensuring equity at all levels of the organization and ensuring a region-specific nuance
- Faire Femmes: Our mission is to build a space that is inclusive, safe, and empowering for those who identify as women to succeed
- HUE: Our mission is to create a safe space where folks of colour can feel comfortable being themselves and talk to folks who get it. We want HUE members to feel confident expressing themselves, their culture, and their heritage
- Flaire: Our mission is to empower all Faire employees to express their whole selves at work, and to make Faire an inclusive environment for all members of the LGBTQ+ community
- Fairents: Our mission is to cultivate Faire into a company where working parents can thrive in their professional ambitions, maximize their impact supporting Faire business goals, and be successful in their pursuit of rewarding & fulfilling journeys as parents
- We have employee resource groups (ERGs) and a cross-functional Diversity, Equity, Inclusion, and Belonging Council (DEIB) at Faire. The DEIB Council works in collaboration with other functions to ensure integration and consideration of DEIB in policies, programs, products, and processes
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