Solution Consultant B2C, Mirakl
More information about location
3 days a week in office
Marketplace SaaS platform
Open for applications
Marketplace SaaS platform
501-1000 employees
Open for applications
More information about location
3 days a week in office
501-1000 employees
Company mission
To help companies seize the marketplace opportunity.
Role
Who you are
- You hold a Master’s degree or higher in Engineering, Web Development, or Business, paired with a passion for technology
- You bring at least 3 years of experience in Consulting, E-commerce, or Project Management, boasting a comprehensive understanding of the eCommerce ecosystem
- Your previous customer-facing experiences have honed your ability to engage with a diverse range of stakeholders, from operational teams to C-suite executives
- You have experience in leading discovery sessions to design sophisticated blueprints, functional scopes, or business requirement documents
- You are a seasoned problem solver with a track record of leading design sessions and crafting detailed, technical solutions for SaaS platforms
- You are familiar with web technologies and frameworks (JSON/XML, CSV, Responsive Design, Restful APIs)
- Fluency in English is a must, and additional languages such as French, German or Spanish are highly advantageous
- You’re ready to travel across the EMEA region - not expected to exceed 40%
What the job involves
- Join our EMEA team as a B2C Solution Consultant and become the Mirakl expert and trusted advisor pivotal to the successful integration of our platform within our clients' e-commerce ecosystems
- From the moment a deal closes, you will be instrumental in ensuring rapid and successful platform launches, providing expert advice on architecture and features
- Support the effective and successful launch of Mirakl platforms at our customers, working as a team with your Customer Success Consultant counterpart
- During the project phase: guide our customers in their understanding of our product, and towards the right architectural and functional choices to shape their future marketplace via solutions presentations and design workshops. Support them as they move through the integration and developments required to achieve this plan, up to go live
- After first marketplace go-live: identify key strategic developments (eg international or new business model expansion, omnichannel services, etc.) or additional functional adoptions to further strengthen the success of the marketplace. Support customers in the implementation of such initiatives
- Identify design or implementation issues/risks and present alternatives to alleviate or resolve
- Serve as a technical liaison between customers and our Product teams, enhancing customer understanding of the Mirakl Platform's value, and channeling customer feedback into product development
- Manage multiple projects (6 to 8) simultaneously, adapting quickly to diverse environments and acquiring new skills and processes
- Actively contribute to the development of the team delivering reusable assets, success stories and helping the community grow
- Continuously train yourself on Mirakl new feature releases and keep a close eye on the Product roadmap, to achieve this Trusted Advisor position
Our take
Mirakl is a SaaS platform that provides the technology and partner ecosystem needed to launch an eCommerce marketplace. There are a couple of major benefits to this : if a store doesn't hold an item a customer wants in stock, it can be sourced seamlessly through marketplace partners, and it allows eCommerce retailers to hold a lot less inventory especially in less-requested lines.
Since its founding in 2012, Mirakl has helped more than 400 companies develop new marketplaces to drive adoption of their products. It currently works with consumer-facing enterprises including Best Buy Canada, Carrefour and Office Depot – as well as industry-specific B2B companies like Airbus Helicopters, Toyota Material Handling and Accor’s Astore.
Mirakl has raised a large amount of capital in multiple rounds of funding, most recently closing a Series E round at a valuation exceeding $3 billion. This investment is being used to triple the size of its engineering team and double its customer success staff headcount. With very solid revenue growth and an expanding global footprint, Mirakl seems set to increase its lead in the market.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
38% female employees
45% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2021
$555m
SERIES E
Sep 2020
$300m
SERIES D
Total funding: $948m
Company benefits
- Work from home opportunities
- Health insurance
- Perks & Benefits
- Inclusive culture, exclusive perks
- Tech welcome pack
- Healthy snacks and aperitifs
- Team activities
- Tech conferences and events
- 25 holiday days excluding bank holidays 🇬🇧
- Dentist & optician cash-back 🇬🇧
- Life insurance plan 🇬🇧
- Reimbursement of 50% of public transportation cost 🇬🇧
- Reimbursement of 50% of an £8 meal voucher per working day 🇬🇧
- Maternity Leave: 16 weeks paid at 100% & Parental Act: one month paid at 100% for the second parent 🇬🇧
- 5 sick days per year & a 100% paid sick leave up to 1 month (6-month tenure) 🇬🇧
- 2 child sick days per year 🇬🇧
- Pension scheme: contribution matching 🇬🇧
- Family events: wedding and bereavement leaves 🇬🇧
Company values
- Word Hard Together
- Go Above & Beyond
- Get Things Done
- Satisfy & Empower Clients
- Succeed Through Expertise
Company HQ
Chaillot, Paris, France
Articles
Leadership
Adrien Nussenbaum
(Co-CEO)Previously Senior Associate at Deloitte Restructuring for 2 years and Co-founder at SplitGames for 5 years.
Philippe Corrot
(Co-CEO)Previously Co-founder of Keyrus, Mayrev and SplitGames.
People progressing
Joined as Business Analyst, being promoted to Client Success Consultant after 6 months.
Joined as Chief of Staff to the COO, being promoted to Head of Platform Advisory, Global after 1 year, and VP, Platform Advisory after a further 2 years.
Diversity & Inclusion at Mirakl
Sophie Milochevitch (Chief Impact Officer)
- Our employees receive unconscious bias training
- We work with DEI community partners, speak at events and create content to encourage people from underrepresented groups to work in tech
- Women employees are given equal opportunities for promotion, this is supported by solid promotion rates
- We are well-ranked in the Professional Equality (EGAPRO) Index in France, with a score of 98/100, and have pay equity in all of our locations
- Our Parental Act includes full paid parental leave for both parents worldwide
- Our Workplace Experience Managers are dedicated to promoting wellness and mental health awareness. Subscriptions to the gym and yoga classes are provided for all employees, and we invite inspirational speakers to energize our employees
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