Senior Product Manager, OVO

Partnerships

£60.7-73.5k

Plus on-target bonus of 15%

Senior level
London

More information about location

1+ day a week in office

OVO

Powering human progress with clean affordable energy for everyone

Job no longer available

OVO

Powering human progress with clean affordable energy for everyone

1001+ employees

B2CEnergySustainability

Job no longer available

£60.7-73.5k

Plus on-target bonus of 15%

Senior level
London

More information about location

1+ day a week in office

1001+ employees

B2CEnergySustainability

Company mission

OVO is a leading energy technology company determined to create a world with clean, affordable energy for everyone. Using energy, technology and people power, the company is on a mission to lower its carbon emissions to zero by 2035, helping customers reduce theirs at the same time - they call this Plan Zero.

Role

Who you are

  • Top 3 qualities for this role: Proactive, Decisive, Strategic
  • Are an accomplished and experienced product manager with a proven track record of delivering positive business outcomes
  • Experience in the automotive sector is beneficial, but not essential
  • Comfortable with the ambiguity that comes from working in a fast-paced environment
  • Experienced across software development and Agile practices
  • Have a good understanding of Agile methods, cross functional working and development at different stages of the product life cycle
  • Experienced using optimisation tools, journey analysis tools etc
  • You are comfortable prioritising initiatives and ideas based on value and impact, and you can clearly articulate those decisions
  • You are experienced in working in a matrixed organisation with multiple stakeholders
  • You are data driven in measuring the impact of what you build and have a track record of improving your customer’s experience
  • Experience in the energy and/or of a highly regulated industry would be advantageous
  • Experience digitising ‘offline’ customer experiences is a plus
  • Find new concepts easy to understand, and show the tenacity to keep asking the right questions
  • Love sharing your skills and experiences with colleagues
  • Recognise assumptions (including your own) and seek ways to try and validate them

What the job involves

  • Reporting to: Product Lead
  • This role in 3 words: Dynamic, Ownership-oriented, Customer-centric
  • We’re looking for a Senior Product Manager to join our growing Zero Carbon Living Product team, where you'll be at the forefront of decarbonisation
  • As part of Drive Squad, you'll help build innovative products for our EV customers
  • You’ll have the opportunity to transform digital experiences, platforms and tools and define the future of these products
  • These help our customers identify, pay for and use the right products for them, in a way that suits them
  • Working with a talented team of engineers, researchers, experience designers and analysts, building data-driven and hypothesis-led customer experiences, which deliver against our business strategy
  • You’ll experiment your way to fulfilling customer needs and providing value, and you'll often be found story-mapping, canvas-filling, needs-assessing, optimising, stakeholder-managing and test-and-learning
  • You’ll work closely with the Head of Product and other Product Managers across our domains too
  • Delivering and optimising great experiences, and ensuring our latest products are always available to buy, use or renew online
  • Working with the Product Lead, you will help with the product vision, strategy and roadmap throughout a product lifecycle
  • You will use data to build hypotheses to test, identify and solve problems and to simplify sophisticated customer experiences
  • You are tenacious in gathering online and offline customer insights - including research, customer contact, complaints and reviews - to advise your decisions
  • Focus on how to get ideas off the ground quickly - identifying the thinnest slice possible to get meaningful customer data
  • Foster your product both in and outside your team - understand how it fits into the wider product offering, how it could evolve and encourage your team to do more
  • Work with others to set ambitious OKRs and take the responsibility to do what it takes to meet them
  • Be an ambassador for our wider product community - using that as an opportunity to learn, get support from other like minded individuals and give back to the wider OVO team

Salary benchmarks

Our take

On average, home energy represents 26% of our carbon footprint. Ovo Energy wants to bring this to zero by providing cheaper, greener and simpler energy to customers. They are analysing meter data to deliver easy, personalised actions, turning electric vehicles into power stations with clever chargers, and building energy-efficient heaters. For households, their offering is organised into four different energy plans. that include interest rewards on energy credit balance.

In 2020, OVO completed the acquisition of SSE Energy Services' retail arm for £500 million, meaning that the challenger brand now has around 4 million customers in the UK.

While helping Ovo members halve their carbon footprints, the company is also working towards becoming a net zero carbon business by 2035. The challenges ahead for the company include encouraging consumer behaviour change, shifting towards subscription models for home energy use.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

42% female employees

14% employee growth in 12 months

Company

Employee endorsements

Inspiring mission

"The mission to provide Green energy to all customers, and to enable all our customers to start on a journey towards zero carbon living is written in..."

Funding (last 2 of 3 rounds)

Jul 2023

$261.1m

GROWTH EQUITY VC

Feb 2019

$261.1m

GROWTH EQUITY VC

Total funding: $562.6m

Company benefits

  • Annual Discretionary Bonus
  • 9% Flex Pay - extra on top of your core pay to use as you like. You can take it as cash, use as your pension contribution, or choose to spend it on a huge range of flex benefits (tech schemes, EV leasing and more!).
  • Flexible / Remote Working
  • Personal Development Allowances and Free Access to OVOLearn - our very own training platform
  • 34 Days Holiday (including bank holidays)
  • Health Insurance
  • £400 OVO Energy Discount

Company values

  • Find a better way - We always look for a better way, whether that’s by delivering a better service, employing brilliant people or improving our products and processes
  • Do what's right - Being open, honest and fair is one of the values which applies to everything we do. We take pride in talking to our customers and delivering exceptional work
  • Build something great - Simple solutions aren’t quick or easy to find. They take time and tenacity. Our people work to find an answer that helps us ‘build something great’

Company HQ

Redcliffe, Bristol, UK

Leadership

Founder of multiple electric technology companies.

David Buttress

(Chief Executive Officer)

CEO of OVO, the UK’s 3rd largest energy supplier. Joined in May 2024.

Diversity & Inclusion at OVO

Alessandro Storer headshot

Alessandro Storer (Head of Inclusion & Belonging )

  • We run inclusive training and unconscious bias workshops for employees and interviewers
  • We provide mental health support, through different networks, having mental health first aiders within the business and running initiatives like our "wellbeing Wednesdays" to promote this.
  • We have dedicated Early Years programmes with a focus on underrepresented groups, offering different training opportunities within the business.
  • We invest in tools, like Textio, and focused I&D job boards to help us reduce bias in our job postings and recruitment activity.
  • Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech at OVO by 2025
  • We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within OVO and the wider community
  • Within OVO we have multiple belonging networks and communities set up, to offer support and forums for everybody
  • Read more about our commitments to improving Diversity & Inclusion at OVO in our linked belonging report

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