Product Manager, Robinhood
Fraud Tooling
$140-165k
Plus equity and bonus
Office located in Menlo Park, CA
Commission-free stock trading platform
Open for applications
Commission-free stock trading platform
1001+ employees
Open for applications
$140-165k
Plus equity and bonus
Office located in Menlo Park, CA
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future
- If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply
- Bachelor’s or Master's Degree
- 3+ years experience building and shipping high-quality consumer products
- Familiarity using research, experimentation and product analytics to guide decision making
- Ability to focus on a problem at hand while thoughtfully considering overarching company strategy
- Passion for financial products and improving people’s financial lives
- Motivation to be a self-starter
What the job involves
- Product Managers at Robinhood are responsible for leading teams to develop products that improve the everyday lives of our customers
- You’ll work with professionals in data, design, engineering and operations to bring ideas to life that will help us democratize finance for all
- As product manager for Fraud Case Management, you’ll be responsible for the development of the internal tooling needed by Customer Trust & Safety (CTS) Operations to do their day to day job
- Our success is our customers’ success; you will directly help customers safely transact on the Robinhood platform as they build their financial future
- This includes developing specific tools for each CTS operations team, improving the SOPs (Standard Operating Procedures), adjusting the internal tooling to any new product launch and international expansion effort
- Your work will play a key role in achieving company wide OKRs on top of building and maintaining trust with Robinhood’s customers, regulators, and the public
- Defining Robinhood’s Fraud Case Management vision and priorities
- Creating and implementing the product roadmap
- Implementing foundational services, policies & controls to ensure Robinhood is a trustworthy place for customers to develop their financial activity
- Collaborating with compliance, operations, privacy/security, design, engineering, data science and legal to ship meaningful, high-impact products
- Collaborating with other teams to ensure that stakeholders using services surfaced by the team are well served
- Finding ways to expand the suite of tooling to other use cases across Robinhood
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
39% female employees
-23% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company values
- Safety First: Robinhood is a safety-first company
- Participation is Power: At Robinhood, the rich don’t get a better deal
- Radical Customer Focus: We exist to make our customers happy
- First-Principles Thinking: We make bold bets and challenge the status quo
Company HQ
Downtown Menlo Park, Menlo Park, CA
Articles
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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