Social Content & Community Coordinator, Cloud Academy
More information about location
Tech e-learning platform
Job no longer available
Tech e-learning platform
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To be the main guide for companies worldwide to understand, implement and embrace cloud technologies for their businesses.
Role
Who you are
- Applicants must have a dedicated home office with high-speed internet; we will provide you with a laptop and all the tools you need to succeed!
- All our communications are in English so the perfect candidate is fluent in English and can collaborate without issues in a multicultural and international environment
- The perfect candidate has previous experience managing social media channels with thousands of followers, managing content distribution taking care of adapting the same piece of content to multiple platforms and audiences while also ensuring continuity and consistency in the communication
- Previous experience in managing multiple social media channels (LinkedIn, X, YouTube, Instagram) for online brands with thousands of followers
- Creative writing, ability to manipulate different media assets (images, videos, simple animations) and being able to work independently are all core skills for this role
- Experience in writing and managing content on a daily basis using copy you write, media assets (video, images, animations) and any other digital assets you need to communicate. Experience in using Figma, Canva or any other digital media tool is a strong plus for this role
- Fluent English is a must for this position
- Understanding of digital marketing, SEO and content marketing and previous experience working with a team that has all these competencies
- Intermediate knowledge and passion for the tech industry, including knowledge of cloud vendors and concepts/areas like DevOps, software development, machine learning and general data management
- Strong passion for writing and a creative mindset to build messages, copy and communication that is effective and built for being bite-sized
- Ability to interact, learn and work within online communities that are focused on specific topics or industries - e.g. you had to work with communities on Reddit, Twitch or X before and had to interact and communicate with audiences there
What the job involves
- As Social Content and Community Coordinator, you will work on our North America Marketing Team and you will be responsible for the execution of our social media and content distribution strategy across multiple channels, including LinkedIn, Facebook, YouTube, and communities like Reddit, Twitch or internal ones like our Discord community
- There will be some content that will need to be translated from British English to North American English
- We will also need creative content development and designs / visualizations to support social media advertising and sales presentations
- We are looking for an entrepreneurial person who is capable of prioritizing execution and pragmatism to communicate to our audience content, courses, and training solutions that we are constantly building, while also creating social media cadence that is capable of working in sync with the rest of the marketing organization
- Build, schedule and execute publication of a variety of our content (from our library, from our marketing team, content team and external authors) on all our social media channels and communities. Your goal will be to build daily consistency, engagement with our audience and drive key metrics (engagement, visits, # of new followers and traffic)
- Review new content and assets on a weekly basis and transform them into bite-sized assets to be published in different formats in all our social media channels. Think of a blog post, a course or something else that is ultimately used in multiple pieces across all our channels with a clear narrative and strategy
- Work with our marketing team both internally and externally to promote specific campaigns, products or support our demand generation efforts
- Build, maintain and own our internal community at QA for existing and future customers while promoting and supporting it with the help of our content, customer success and product team
- Work side by side with our content marketing team to ensure that all our content is properly distributed and used across all our channels ensuring visibility and results compared to our goals
Our take
It’s important to highlight the chase that human operators face, when being challenged by innovative technologies like AI and machine learning. Cloud Academy wants to confront the stance that everything will one day be machine operated, it claims human initiative and intuition is still and will be important in all aspects of computer software development. The company sets out to tackle this issue and create structured learning for companies in all cloud technologies - Amazon Web Services, Microsoft Azure, Google Cloud Platform to name a few.
Efficiency in companies is key and we’re all aware that cloud platforms are constantly evolving. This can lead to employees being caught out and lack the most updated training, hindering the confidence of the employee and the productivity of the company. Cloud Academy fills in the gaps and works with both the “students” in mind but also to help increase performance for the company through tech insights. Cloud Academy goes on to offer well designed programmes for each company to develop with the skills their specific team needs.
There is a boom for online training courses and so an opportunistic time for Cloud Academy. The importance of employee health and nurture is fundamental in companies nowadays so the demand for support like Cloud Academy is only rising. They’re a well established company now with a healthy roster of clients such as Regeneron and AXA, it’ll be interesting to see how they stay relevant as they face the challenges of the ever updating technology and need for human operators.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Funding (2 rounds)
May 2015
$3m
SERIES A
Nov 2014
$0.1m
SEED
Total funding: $3.1m
Company benefits
- Bonus plan
- Four weeks of paid vacation per year (that increases to five weeks after two years with the company!
- Lots of opportunity for growth! We believe in promoting our great people
- 401(k) with a Company match
- Full benefits, including medical, dental, and vision with Aetna
- Paid public holidays, sick days and 1 day to volunteer at your favorite non-profit per year
- 6 weeks of fully paid parental leave once you hit the one year mark - inclusive of all parents, birth or adoption (pro-rated for less than 1 year tenure)
Company values
- Embraces and supports independence
- Transparency
- Positive communication
- Professional development
- Work-life balance
Company HQ
SoMa, San Francisco, CA
Leadership
Stefano Bellasio
(Co-Founder)Formerly founded and acted as CEO of WeTalk Group Srl, with an extensive education in computer engineering. They left Cloud Academy acting as CEO in Sep 2022.
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