Chief Product Officer, Cleo

Salary not provided

+ Equity

Senior and Expert level
London

1-2 days a week in office

Cleo

AI personal finance assistant

Open for applications

Cleo

AI personal finance assistant

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Open for applications

Salary not provided

+ Equity

Senior and Expert level
London

1-2 days a week in office

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Company mission

To help millions of people improve their financial health, and relate to them in a way their banks never could.

Role

Who you are

  • We're looking for a Product leader with a wealth of experience from B2C high-growth investor-backed tech companies
  • You will be passionate, creative, and thrive in a fast-paced and ever-changing environment. You care deeply about developing people and fostering inclusive teams
  • Seasoned product leadership, strategy, and vision in a growth-focused B2C environment. Experience leading a portfolio of exciting, creative, and disruptive products characterised by first-class user experience, reliability, and scalability
  • People leadership: An inspiring, engaging people leader and outstanding communicator. Proven track record in building organizational structures that support high growth and efficiency, attracting and developing top talent, and motivating teams
  • Execution-focused product delivery and bias for action: Proven ability to build world-class products loved by users, delivering high-quality products on time and within budget
  • Creative and disruptive mindset: A highly creative thinker with a background in exciting, disruptive consumer brands. Analytical with a structured problem-solving approach. Metrics and ROI-driven
  • Communication, influencing, and stakeholder management skills: Effective communicator with the ability to build strong cross-functional relationships, influence at executive and board levels, and instill confidence across the leadership team
  • Cultural, mission, and values fit: Strong alignment with Cleo’s values, purpose, and culture. Suited to working in a high-growth, disruptive, founder-led company

What the job involves

  • Cleo are seeking a seasoned, world-class Chief Product Officer (CPO) to join its leadership team and help steer the company through the next phase of growth
  • Reporting to the Founder CEO, and ideally based in London, the CPO will have full ownership of the product vision, strategy, and accountability for delivering the product roadmap
  • You will inherit a passionate and high-performing team of product professionals, and will lead and mentor this group to build a world-class product management organisation
  • You are an inspiring leader and role model, able to attract new, outstanding and diverse talent into the product org
  • This is a unique and career-defining opportunity to join a mission-driven, already successful, high-growth, internationalizing, pre-IPO consumer fintech at a pivotal moment in its history and be able to help shape the company's growth path by designing and building a best-in-class product strategy
  • Lead the definition and delivery of a clear and cohesive product strategy to deliver Cleo’s overall mission objective and wider strategic imperatives, working closely in collaboration with the founder CEO, executive leadership team, and wider business
  • Build a world-class product management function. Attract and retain highly engaged and capable top talent. Ensure clarity of roles and responsibilities to underpin best-in-class execution and delivery
  • Lead and mentor the existing team of product managers, product leads, and product directors. Help them take risks. Get them to test hypotheses and break it all down into smaller steps
  • Set clear objectives and key results with leadership and the wider business at large. Regularly check in on progress, learn, adjust, then learn some more
  • Deliver great product for users at pace with relentless focus on delivery. Instil a sense of pace, ownership, and accountability across the product organisation
  • Reduce dependencies, remove blockers, and align stakeholders, working closely with the leadership, in particular the CMO, VP Tech, VP of Design, and VP of Growth
  • Become a key contributor and valued member of Cleo’s executive leadership team

Salary benchmarks

Our take

People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.

Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.

Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.

Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.

Kirsty headshot

Kirsty

Company Specialist

Insights

Rocket List 2021
Top investors

Many candidates hear
back within 2 weeks

43% female employees

24% employee growth in 12 months

Company

Employee endorsements

Nice people

"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."

Funding (last 2 of 5 rounds)

Jun 2022

$80m

SERIES C

Dec 2020

$44m

SERIES B

Total funding: $137.5m

Company benefits

  • 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
  • 401k matching in the US and 6% employer-matched pension in the UK
  • Online courses, £150 annual budget & internal training to level up your skills
  • Regular socials and activities, online and in-person
  • Online mental health support via Spill
  • 1 month paid sabbatical after every 4 years with Cleo
  • OpenAI Plus subscription
  • Electric vehicle salary sacrifice scheme and cycle-to-work scheme
  • Life assurance and income protection via AIG
  • Medical insurance via Axa and Healthcare cash plan via Medicash
  • Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted

Company values

  • Make it Happen
  • Learn at Speed
  • Bring Good Vibes

Company HQ

London, UK

Founders

Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.


People progressing

Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.

Diversity & Inclusion at Cleo

Annie Jackson (Head of Talent )

  • We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
  • 1) Improving SocioEconomic diversity across the company
  • 2) Increasing the number of women in Leadership roles
  • 3) More community outreach
  • Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022

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