Senior Insights Analyst, Meltwater
Luxury, French Speaker
More information about location
2-3 days a week in office (Rue du Renard, Paris)
Online media monitoring software
Open for applications
Online media monitoring software
1001+ employees
Open for applications
More information about location
2-3 days a week in office (Rue du Renard, Paris)
1001+ employees
Company mission
To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.
Role
Who you are
- Master degree in any field in any field, Candidates with a background in Humanistic and Social sciences, Communication, Market Research, Psychology, Marketing, Business Administration or Political Scienceare preferred / Or equivalent skills/passion
- Bring 3-5 years of hands-on experience in an Analyst role, in the luxury industry, or equivalent skill/passion for the luxury sector
- Previous experience in the world of media insights, reporting & analytics, or related fields such as traditional/social media, PR agencies, digital marketing, or communications
- Experience with Enterprise clients is a big plus
- While not mandatory, experience in project management is highly beneficial
- Familiarity with cutting-edge SaaS-based media tech and platforms, along with a deep understanding of media measurement KPIs
- Proficiency in advanced Excel functions, formulas, and data manipulation
- Familiarity with PowerPoint for creating insightful dashboards and reports
- Exposure to Excel and data quality checking processes
- Knowledge of Booleans and search queries
- Strong numerical skills for identifying and resolving data discrepancies
- Proactive in seeking efficiency and innovation in processes and workflows
- High attention to detail and exceptional stakeholder management
- Customer-centric approach with an understanding of PR and Marketing roles and KPIs environment
- Excellent written and verbal communication skills in French and English, particularly in report writing, any other language is a plus
What the job involves
- Join Meltwater's Client Insights team, where you'll take on the role of a Senior Insights Analyst, driving our bespoke reports and project management for elite Enterprise clients, specifically within the Luxury industry
- Your expertise will shape tailored reports and manage pivotal projects, leveraging both quantitative and qualitative media analysis to provide actionable insights
- Collaborating closely with internal teams and clients, you'll ensure timely delivery of exceptional reports, continuously refining techniques to meet evolving client needs
- As the cornerstone of our data-driven approach, you'll gather, organize, and report customer research metrics from various sources, guiding critical business decisions
- Your responsibilities will include data compilation, analysis, insight generation, and contributing to report development methodologies
- Production of recurring and ad-hoc consumer insight projects linked to the fashion, beauty and luxury industry, using quantitative and qualitative analysis
- Analyze complex data issues, propose effective solutions, and demonstrate critical thinking abilities
- Handle ad hoc requests with flexibility and responsiveness
- Maintain an analytical mindset and continuously contribute as an ambitious team player
- Ensure accuracy and completeness in data analysis with strong attention to detail
- Collaborate seamlessly within a team environment and thrive in structured and adaptable settings
- Utilize previous experience with manually tagged or curated data sets
- Conduct quality checks, maintain data accuracy, and implement data quality control standards
- Develop checklists, tracking tools, templates, dashboards, and visualization tools for projects
- Manage stakeholder interactions to align deliverables with client requirements and SLAs
- Identify new data sources and leverage available data for analytics
- Assist in issue resolution associated with project implementation
- Stay updated on industry changes to propose best-in-class media insights
- Proactively monitor and review workflows, addressing potential issues
- Ensure reports are sent to clients within SLAs and in an efficient, accurate, and timely manner
- Develop expertise in Meltwater products to enhance reports
- Communicate closely with the team to execute changes to deliverables effectively
- Identify and address challenges within the team, including workflow and scheduling
- Liaise with management to identify and execute necessary training for team optimization
- Provide proper briefings, handovers, and mentoring for team members to ensure support at all levels
- Always Champion team culture and vision, leading by example
Application process
- When You'll Join: September
Our take
Meltwater's software analyzes and provides insights on posts across all major social media platforms, blogs, and news sites, enabling companies to make more informed marketing and operational decisions.
Launched in Norway in 2001 and later moving its headquarters to San Francisco, Meltwater has become a leading player in the media monitoring industry. It is an industry that is expected to double in value as the volume of data grows, making it increasingly challenging to derive meaningful insights.
Over the past two decades, Meltwater's growth has been fueled by strategic acquisitions of complementary businesses, enhancing its technology stack. Since going public in early 2021, and with major clients like Google, Ogilvy, The Economist, and Santander, Meltwater is poised to expand its operations beyond the 150 countries it currently serves.
Freddie
Company Specialist
Insights
Company
Funding (2 rounds)
Dec 2023
$65m
GROWTH EQUITY VC
Mar 2019
$175m
GROWTH EQUITY VC
Total funding: $240m
Company benefits
- Professional development and growth program
- Hybrid working schedule, with approximately 50% remote work
Company values
- Moro [‘moro] – The Norwegian word for "fun." We believe that in order to become truly successful, we should all enjoy what we do on a daily basis.
- Enere [‘e nðr’e] – In Norwegian, this means “number one.” At Meltwater, ‘average’ isn’t good enough.
- Respekt [re’spekt] – The Norwegian word for “respect.” We believe that it matters how a company or an individual becomes successful.
- MER – An acronym for Moro, Enere and Respekt, which creates the Norwegian word “more.” We celebrate our victories without losing our drive to improve—whether in reaching personal goals or corporate milestones.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
John Box
(CEO, Not Founder)A Meltwater veteran, they began as a Sales Manager in 2004. Climbed the ranks through roles as a Regional Managing Director, Global Sales Director, and EVP of Meltwater Social before becoming CEO in 2020.
Jørn Lyseggen
(Founder, Executive Chairman)Founded Meltwater in 2001, and led the company through growth and numerous acquisitions of other businesses before promoting John Box to CEO.
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