• Desire to build a career in Sales, ultimately working towards Business Development Representative and Account Executive roles at Figma
• Strong technical proficiency with ability to learn new products, processes, and policies
• Consistent record of prioritizing by urgency/impact of tasks
• Excellent written and verbal communication skills with strong attention to detail
• Proven track record to initiate tasks independently and adapt swiftly to feedback
• Inherent curiosity and commitment to ongoing learning

Desirable

• As an Inbound Sales Development Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts
• You’ll build a great foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing
• You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive
• Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales
• As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time
• Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
• Close inbound sales requests for growing subscriptions
• Lead inbound billing requests (such as processing renewals and changing payment term/method)
• Close targeted outbound account renewals
• Qualify and route inbound sales requests from net-new prospects to an aligned Account Executive
• Partner with Marketing to run proactive campaigns that improve expansion/retention across all products