Account Management Manager, Mastercard
Office located in Angel Lane, London
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
Office located in Angel Lane, London
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- The position requires a highly self-motivated, commercially pragmatic individual with appetite to learn and develop plus strong ability to communicate & partner with other business units and stakeholders
- Numerate and commercially focused
- Strong proficiency in Excel and PowerPoint
- Excellent analytical, written, and verbal communication skills
- Strong teamwork skills, resilience, and the ability to work autonomously
- Demonstrated commercial and business acumen, with the ability to adapt to changing environment
- Experience and product knowledge in B2B/Commercial space will be highly valued
- The successful candidate will need to demonstrate self-motivation, strong appetite to learn and develop – on the job training
- Education: Bachelors degree or equivalent
What the job involves
- This role offers the opportunity to support all aspects of the Mastercard account development function for the HSBC account on a Global basis
- This will range from setting the innovation agenda, thought leadership, opportunity development to proposition development, financial business case, deal negotiation and closure, agreement development and execution
- Driving thought leadership with HSBC and across the global account team including production of the quarterly newsletter, HSBC executive briefings, engagement plans, competitive landscape analysis, Voice of the customer consolidation/action plans and earnings briefings
- Driving team initiatives such as best practice learning and sharing, team activities, global account team communication and coordination of team quarterly reviews
- Supporting the account team to drive new businesses and partnerships across the retail banking by developing relationships across both Mastercard and HSBC teams. Special focus will be in supporting the launches of new affluent CVPs for the Premier and Private Banking credit card global program, working with product, loyalty/services and marketing
- Resource will also need to work providing input and coordination on legal commercial agreements like CBAs/SOWs and adoptions forms
- Help drive the sales and implementation process to analyse and introduce new business opportunities to members that will lead to increased volume, volume share and market share for Mastercard
- Liaising with regional Account leads and Finance constituents to help build and seek approval winning business models and proposals and analytical support to team
- Develop as well as manage relationships between internal Mastercard partners including business development, marketing, commerce development, customer delivery, product, Advisors, legal, compliance, security, etc. to ensure cross-functional alignment and correct support for the customer
- Identify opportunities for portfolio growth and optimization by using data tools and knowledge of customer, deliver the opportunities to the customer and devise plans for implementation, and, with the customer, execute on the plans
- Partnering and supporting the Global Business Development Lead to quantify complex business opportunities, pricing strategies and negotiation for deal opportunities
- Build relationships and partner with internal stakeholders across various functional teams to identify new segments to maximise penetration and product opportunities including potential development of new propositions in close collaboration with the Global Business Development Lead
- Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of the global/regional or market strategies
Salary benchmarks
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
- Pension plan
- 25 days holiday (excl. bank holidays)
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Founders
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
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