Senior Director of Product Design, SoFi
$211.2-363k
+ Bonus
Mobile & online personal finance services
Job no longer available
Mobile & online personal finance services
1001+ employees
Job no longer available
$211.2-363k
+ Bonus
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- 15+ years of experience successfully shipping products and features from start to finish
- 5+ years leading teams of designers
- Entrepreneurial mindset and passion for building a business
- Strong ability to effectively communicate design solutions to engineering, product, marketing, business, and executive leadership
- Expert in best practices in UX, design and information architecture across iOS, Android and responsive web
- Experience with current design tools (Figma, Adobe Creative Suite, etc.)
- Strong project planning, time management, and collaboration skills
- Understanding of how to appropriately use data analytics, user testing and research to inform and validate design decisions
- Experience working in an Agile development environment using tools like Jira and Confluence
- A portfolio URL or PDF to submit with the application with examples of mobile and responsive web product design
Desirable
- Experience working on personal finance, banking and/or investment products
- Experience leading teams during a company’s growth & scaling phase
- Experience shipping high quality & beloved software applications at scale
What the job involves
- As a Sr. Director of Design, you will have an opportunity to imagine the future of personal finance, drive new initiatives, set a high standard for excellence across the design organization and collaborate with a multi-disciplinary set of stakeholders and leadership
- Your primary responsibility will consist of overseeing work across our Banking productions, Investment products, Credit Card product, and more. Additionally, you’ll be responsible for working well horizontally to connect opportunities across our larger product suite to ensure a cohesive member experience
- As a leader across Research & Design, you’ll also have critical responsibilities to help grow the organization through establishing best practices, coaching, mentoring and driving team building activities. You’ll often collaborate with other Research & Design leaders as well as Marketing & Brand creative leaders to cultivate a strong creative community and culture
- Define the design strategy for our Transactional Product suite. Collaborate with key partners including Product, Engineering, Business, Marketing & Ops to strategize on roadmaps and priorities with key cross-functional leaders and ensure strong design practices from concept to launch, resulting in high quality, polished launches
- Model strong communication skills and ability to influence a diverse group of stakeholders. Leverage data and research investigations to build strong points of view on product direction
- Collaborate directly with the Research & Design Leaders to ensure a coherent single SoFi experience, beyond your primary product & feature areas. Spearhead critical efforts in process, craft and execution
- Mentor, inspire, and grow members of the larger Research & Design team
Otta's take
Sam Franklin
CEO of Otta
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets them apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Insights
Some candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company values
- Put our member's interests first – if we take care of our members' interests, it will best serve our interests.
- Run after problems – we must build a culture of people who run after problems in order to ensure we execute with excellence and “things” do not fall through the cracks.
- Embrace diversity, everyone should feel welcome, included and able to contribute – diversity is a differentiator and our team should reflect society. We should continue to encourage and celebrate diversity.
- Get to the truth and make principle-based decisions – we can only make the best decisions if we have the right data, all of the perspectives, and if we align on the guiding principles.
- Make your footprint bigger than your foot – selfless acts are critical to elevate beyond the impact of our collective individual efforts.
- Do the right thing, if you're not sure, do the harder thing – our business is built on trust and integrity, which requires both adhering to the letter of the law and regulations and doing the right thing for the company and our members..
- Set ambitious goals, be gritty, be accountable - we must hold ourselves and others accountable for delivering our business objectives, for our culture, and for our member.
- Take care of other people and help them grow - our people are our greatest differentiator, if we take care of our people, they will take care of our members.
- Iterate, learn, innovate - we are all responsible for innovation and we must embrace data-driven decisions.
- Be SoFi missionaries - our products, our services, our brand, and our business must be durable over the long term to achieve our mission—be a missionary.
- Don’t forget to smile - our ambition is contagious: it makes us smile to see people inside and outside of SoFi succeed.
Company HQ
The East Cut, San Francisco, CA
Articles
Founders
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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