Senior Account Manager, Croud

Biddable, Search

$100-115k

+ Bonus

Google Analytics
Mid and Senior level
New York

3 days a week in office (Soho, NY)

Croud

Performance marketing agency

Open for applications

Croud

Performance marketing agency

501-1000 employees

B2BEnterpriseMarketing

Open for applications

$100-115k

+ Bonus

Google Analytics
Mid and Senior level
New York

3 days a week in office (Soho, NY)

501-1000 employees

B2BEnterpriseMarketing

Company mission

To drive business performance and growth for ambitious brands through reinvention.

Role

Who you are

  • At least 4 years experience in digital marketing, demonstrating deep experience and knowledge in digital account management with a track record of exceeding performance goals against sales-related KPIs (purchases, subscribers, etc)
  • Good knowledge of navigating and using Google Analytics
  • Certified to at a minimum of AdWords Advanced Search and Shopping
  • Proven problem solver who can manage a team, clients, and projects to deadlines
  • Excellent communication skills, both written and verbal
  • Strong numeracy and analytical skills, impeccable attention to detail
  • Bachelor’s degree in marketing, business admin, or related major a plus
  • Experience with paid social media, programmatic or other channels is beneficial
  • Enjoy and understand working with data especially via Microsoft Excel
  • Polished presenter and storyteller possessing the ability to quickly build confidence
  • A team player who is invested in team development, well-being, and growth as well as client success

What the job involves

  • This is an exciting opportunity for an ambitious digital marketeer with strong paid search experience, to join the New York Biddable team of our fast growing and quick moving Digital Marketing agency
  • This is a client-facing, front-line management role for a highly intelligent, charismatic and creative thinking leader who is passionate about digital marketing and specifically paid search
  • The successful candidate will demonstrate account and channel leadership, strive for repeatable success and have a desire to question everything in pursuit of operational and client service excellence
  • They will be expected to provide bold and confident recommendations and sound leadership, backed by innovative flair and analytical experience
  • The ideal candidate will work in Paid Search primarily, planning, creating, managing, and optimizing paid advertising campaigns in Google Ads, Microsoft Ads, Apple Search Ads and other biddable digital media platforms
  • As a Senior Account Manager, the ideal candidate will have a responsibility to manage and mentor account managers and associates, autonomously lead client relationships, provide deep search expertise, and contribute to department and channel best practices
  • Plan, create, manage, optimize, and forecast Google/Bing Ads accounts, including Search, Shopping (Performance Max), YouTube, Discovery (Demand Gen), and Display campaigns
  • Execute and oversee paid campaign processes from start to finish, including researching, planning, trafficking, troubleshooting, optimizing and reporting
  • Establish strategies to deliver results against client goals and KPIs
  • Build and maintain strong relationships with clients, vendors, and internal stakeholders
  • Support business development by contributing to pitches and cross-selling Croud products to existing clients
  • Create and deliver flawless client-facing reports, based on accurate data and insightful analysis
  • Develop and deliver account development plans or roadmaps based on client campaign briefs or on client KPIs
  • Collaborate with the Associate Director of Biddable Media and cross-channel teams to develop insightful, successful media strategies for clients
  • Manage and develop team members including task delegation, training coordination, ad hoc constructive feedback, and Croud’s career development framework process

Our take

Marketing teams are often under-resourced and over-stretched, and the 24/7 nature of the field only amplifies these difficulties. Yet, digital marketing continues to be a vital part of businesses marketing strategy as the opportunities for business success online continue to grow.

Croud has a unique approach to assisting digital marketers. It's propriety technology supports planning, automation and delivery of digital marketing campaigns. Croud's capability to deliver this at scale is supported by their "Croud Control" platform, a digital platform that links over 2,300 on-demand digital experts known as "Croudies" to clients.

Croud continues to expand its network of "Croudies" and the digital products available to clients. For example, its in-house "Croud Creative" team provides instant creative resources to media teams allowing them to create world-class campaigns. It also continues to make acquisitions to strengthen its position, and remains well regarded in the space.

Freddie headshot

Freddie

Company Specialist

Insights

Some candidates hear
back within 2 weeks

50% female employees

29% employee growth in 12 months

Company

Funding (1 round)

Nov 2019

$39.2m

LATE VC

Total funding: $39.2m

Company benefits

  • Work from home opportunities
  • 20 days vacation a year + 10 public holidays
  • Full Paid Medical Insurance (including dental and vision)
  • Equity in Croud US upon completion of 6 months
  • Annual performance bonus
  • 401k plan
  • Sales commission (if involved in a pitch)
  • Gym Membership contributions (Classpass or NYHRC)
  • Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee
  • Free home office chair and screen
  • Quarterly team offsites / Regular socials
  • Free Citibike membership
  • Recruitment referrals bonus
  • Agile working policy
  • Summer Fridays

Company values

  • Passion: Really caring about what we do - and about doing a great job for our clients. But also about our objectives, our personal development, each other, and about Croud’s success as a business
  • Imagination: We never rest on our laurels and are natural problem-solvers. We continually push the boundaries for our clients – whether that’s through technological advancement or innovative business solutions
  • Integrity: We care about doing the right thing, and about acting as a partner – not a supplier – to our clients. We put accountability, transparency, and meaningful results at the centre of everything we do

Company HQ

London, UK

Leadership

Ben Knight

(Founder)

Ben worked within search for over ten years, and realised there was a gap in the market to deliver a more innovative way of working, so founded Croud, to cater to clients' 24/7/365 demands

Luke started his career at News International and The Economist, then turned his hand to agency relationship management at Google, where his belief that the agency model was broken grew.


People progressing

Joined as a Digital Director, promoted to Head of SEO after 1 year. Moved to become Director of Organic Performance after another 1 year and 10 months.

Having started at Croud as a Client Strategy Executive, Caroline is now Client Director

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