Data & Analytics Manager, Efficy
+ Bonus
Webbased CRM management tool
Open for applications
Webbased CRM management tool
201-500 employees
Open for applications
+ Bonus
201-500 employees
Company mission
To help each company succeed by helping them transform their customer data into customer knowledge while simplifying the work of their employees.
Role
Who you are
- The ideal candidate will have strong data analytics experience, a knack for finding solutions in sprawling data sets and a deep understanding of SaaS metrics, as well as the entrepreneurial spirit to turn insights into strategic opportunities and a passion for leveraging data to unlock business value for our company
- Bachelor's or master's degree in computer sciences, Statistics, Mathematics, or related field
- +5 years of work experience in a data-driven working environment
- Deep understanding of financial, sales and digital marketing data and metrics
- Knowledge of the digital marketing ecosystem, including data collection, campaign management, advanced segmentation, performance tracking, dashboarding, strategic attribution, marketing mix modeling, etc
- Experience with data warehouse and financial reporting
- Hands-on experience with data visualization tools such as Tableau, Power BI, or Qlik
- Strong understanding of SaaS metrics and business models, with the ability to translate data into actionable insights
- Knowledge in SQL, Python, R, or other programming languages commonly used for data analysis
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders
- Fluent in English with proficiency in French
What the job involves
- As the Data & Analytics Manager, you will be responsible for overseeing all aspects of data management, analysis, and reporting within our organization
- You will play a pivotal role in driving data-driven decision-making, optimizing product performance, and enhancing customer satisfaction while also leading data marketing and analytics initiatives
- Develop and implement data strategies to support the company's business objectives and drive growth
- Ensure data availability, accuracy and consistency across our internal applications landscape as well as data quality and security
- Develop a robust analytics framework and ensure to have one “single source of truth” for our company data analysis
- Collaborate with cross-functional teams to define key performance indicators (KPIs) as well as consolidated financials and operations reports for all our company regions and product lines
- Develop the corresponding reports, dashboards and visualizations
- Own, improve and implement our data management policy with related processes, tools and best practices within the company
- Lead a team of data analysts and engineers, providing guidance, mentorship, and support
- Ensure the team development so they can stay up to date in their areas of expertise
- Work closely with our company CISO
Otta's take
Xav Kearney
CTO of Otta
CRM solutions are heavily relied on today with the amount of automated communication needed. Efficy anchors its mission in boosting client’s sales by ironing out issues and simplifying customer data organisation, subsequently improving marketing communication.
Going toe-to-toe with competitors in the space, the company prides itself in having one of the most flexible CRM solutions in the market with a totally customisable software suite and segregated modules. Through several acquisitions the company has shown astounding growth, committing to its 2019 5 year plan of multiplying the company’s size by 5.
Since founding in 2005 Efficy has grown to boast 330,000 daily users with 13,500 clients across 60 countries. Changes to the C-suite has recently brought on a new CEO, CSO and CFO to drive the company’s growth initiatives and nurture the sales team to build business further across Europe and continue scaling.
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- A stable and growing company with an entrepreneurial mindset listening to your ideas and support you to make it happen
- High flexibility and hybrid work is part of Efficy DNA
- State of the art offices with a unique co-living-co-working concept where teamwork is the norm
- International growing opportunities and internal mobility
- Events: team lunches, after works, sport, trips
- Learning opportunities: languages, tech, product, sales techniques, leadership
Company values
- Efficiency: Our strength: delivering the best CRM to demanding and inspiring clients
- We’re passionate about cultivating great relationships, and we believe that all great relationships begin with trust
- People first: Our DNA: listening to our customers, to our ecosystem and to our colleague
Company HQ
Kraainem, Flanders
Articles
Founders
Cédric Pierrard
(Board Member)Current Board Member for Energis, Ubidata, and AXI, and an Advisory Board Member for REIMAGINE - AI and Robotic solutions and Verbolia. Co-founded EDPO (European Data Protection Office).
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