CRM App Specialist, Storio group
More information about location
1+ day a week in office
eCommerce photo product company
Be an early applicant
eCommerce photo product company
1001+ employees
Be an early applicant
More information about location
1+ day a week in office
1001+ employees
Company mission
To make joy unforgettable by bringing our customers’ stories to life through a range of high-quality personalized photo products, like photo books, wall decor, calendars & gifts.
Role
Who you are
- Experience working with push notifications, SMS, and mobile CRM channels
- A strong understanding of CRM tools such as Adobe Campaign or similar ESPs
- A creative, proactive mindset, thriving in a fast-paced, international environment
- Excellent communication skills in English, with the ability to manage projects across multiple markets
Desirable
- Experience with Adobe Campaign Standard or Classic
- Experience with Looker and Adobe Analytics
- Affinity and interest for technical projects
- Bachelors degree in Marketing or similar field
What the job involves
- As our CRM App Specialist, you’ll play a key role in driving the success of our apps by developing and executing CRM campaigns across push notifications, SMS, and other mobile CRM channels
- Lead the creation of engaging push notifications, SMS, and other mobile CRM campaigns
- Manage CRM marketing operations across multiple markets
- Work closely with the CRM App Lead to optimise campaigns for customer retention and revenue growth
- Continuously monitor and analyse campaign performance, providing insights to improve future strategies
- Participate in A/B testing and technical projects to enhance CRM channel performance and scalability
- How you make your mark:
- By delivering innovative, multichannel CRM campaigns that drive customer engagement and app retention
- By ensuring our apps benefit from cutting-edge CRM strategies across push notifications and mobile channels
- By collaborating effectively with teams and utilising insights to enhance customer lifetime value
Our take
Storio Group is a personalised photo company that creates photo books, wall decor, calendars, and gifts that are tailored to the individual.
The result of a merger that combined eight brands across fourteen European markets, Storio Group is vertically integrated and, unlike many competitors, manufactures the vast majority of the products it sells. The pan-European company serves over 7 million customers and is rapidly expanding, with its own state-of-the-art printing facilities across the European continent.
The company rebrand in 2024 was part of a two-year post-merger strategy that focused on integration, innovation, and growth across the Storio Group. With 11 million customers across the globe across its brands, Storio Group’s new identity follows a leadership change and signifies a significant brand consolidation.
Freddie
Company Specialist
Insights
Most candidates hear
back within 2 weeks
42% female employees
13% employee growth in 12 months
Company
Company benefits
- 8 weeks out of the year to work working remotely abroad
- Referral bonus when you bring your friends to join the team
Company values
- Act with heart; People - both customers and employees - are at the heart of all we do. So we embrace diversity and get to know each other as real people and build real relationships based on mutual understanding and respect.
- Give our best; As the crafters and makers of people’s memories, we play an important role in our customers’ lives. That’s why we give our best and work together to build a better business, every day.
- Own all we do; We are all, as individuals and as a team, responsible for creating our success and shaping our future. We lead the charge and drive things forward - fully owning our actions and decisions along the way.
- Embrace curiosity; We believe progress requires curiosity. So, we’re relentlessly curious about the world and each other, actively seeking out diverse perspectives and always asking big questions like ‘why’ and ‘what’s next’?
- Find the joy; At Storio, joy matters. We see it as a state of mind, so while we don’t pretend every day will be easy, we do set out every day to intentionally find, create and share big and little moments of joy with our customers and teammates.
Company HQ
Farringdon, London, UK
Leadership
Alessandro Coppo
(CEO)Previously Senior Vice President of eBay classifieds, Principal at the Boston Consulting Group.
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