Senior Manager of Restaurant Ads & Promotions, DoorDash
Strategy & Operations
$172-258k
Plus equity
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$172-258k
Plus equity
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- Build: You’re not afraid to try something new. You enjoy going from 0 to 1
- Problem Solve: You like diving into ambiguous problems. When given an ambitious goal, you enjoy thinking about the milestones necessary to get there
- Partner: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action
- Communicate: You have strong communication skills and are able to convey complex messages to multiple audiences
- You have 8+ years of experience in strategy & operations, consumer tech, food delivery, digital marketing, product operations, consulting, digital merchandising, or e-commerce (familiarity with advertising industry is a plus)
- Proven track record of leading projects, working cross-functionally, and driving growth
- Explicit previous ownership of metrics
- Experience in an environment that is product and/or consumer-focused
- Excellent analytical abilities (comfort with intermediate Excel and beginner SQL required)
What the job involves
- Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences
- We provide digital solutions to help advertisers reach DoorDash audiences
- This role will be responsible for the operations and performance of one or more of our marketing products, with a focus on Enterprise Restaurants
- Own measurable business outcomes (OKRs) on a weekly basis, driving high level strategy and go-to-market execution for our Merchant audience
- Leverage data to monitor and optimize product performance
- Bring product offerings to market both internally (for our account teams) and externally (for our merchants)
- Partner with Sales and Account Management teams to understand where there’s opportunity for improvement, and own the end-to-end development & execution of improved processes
- Represent our merchant and account team needs to influence the Product roadmap accordingly
- Partner with Product and Data Science to identify and deliver increased Merchant engagement with our tech platform
- Test into new ad and promo product opportunities
- Manage one or more direct reports and high stakes cross-functional relationships
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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