Senior HR Business Partner, Amazon

International Operations, WHS PXT

Salary not provided
Senior and Expert level
London
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

Salary not provided
Senior and Expert level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

To be Earth's most customer-centric company.

Role

Who you are

  • If you thrive in a challenging and fast-paced environment, this is the place for you. We are looking for a dynamic, organized self-starter to join the People Experience and Technology (PXT) Workplace Health & Safety PXT team as a Senior HR Business Partner
  • The person in this role must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels
  • You will need excellent communication, professional interpersonal skills, and the ability to function in an innovative environment
  • You will need strong analytic skills and the ability to translate your clients' business plans and goals into the human resource capabilities needed to achieve results
  • A degree
  • Relevant experience in an HR role operating in an international, fast-paced and customer-driven environment
  • Relevant expertise in employment law in EU
  • Relevant experience in using data or anecdotal evidence to negotiate/influence business decisions and key stakeholders
  • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership, within a multicultural and multi-location environment

Desirable

  • Decision Making/Complex Problem Solving: proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis
  • Possesses intellectual curiosity; brings insight into the team/business, especially in a multicultural and multi-location environment
  • Negotiation and influencing skills; able to listen to and persuade others based on sound logic
  • Proven presentation and communication skill

What the job involves

  • At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses
  • We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience
  • Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals
  • Own and manage the relationships with client group business leaders, including Regional Directors, supporting teams in CEU regions
  • Develop and own the delivery of the strategic PXT plan for each business supported, ensuring consistency with EU and global PXT goals
  • Act as a consultant to your client groups and provide input on the PXT implications of strategic and operational decisions and plans, acting as an integral member of each group’s management team
  • Maintain a strong focus on employee relations, performance management, engagement and retention activities, including an understanding of compensation and benefits and development activity
  • Support and develop line managers in driving a performance culture through coaching, facilitating talent assessments and succession planning meetings
  • Provide expert input to your client groups as well as the WHS PXT team in terms of employment legislation, policies and practices
  • Support the design and delivery of appropriate training and development programs
  • Deliver on business-critical PXT related projects
  • Ensure alignment of PXT related programs by partnering with peers and colleagues across the globe
  • Support team face to face as required, with up to 50% travel in CEU regions

Salary benchmarks

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Insights

16% employee growth in 12 months

Company

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

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Steph

Company Specialist at Welcome to the Jungle