Partner Integration Engineer, Zip

Salary not provided

+ Equity

SQL
CSS
HTML
JavaScript
Python
Salesforce
Keep
NetSuite
JSON
Junior and Mid level
Toronto

2 days a week in office

Zip

Business procurement software

Be an early applicant

Zip

Business procurement software

501-1000 employees

B2BEnterpriseInternal toolsAutomationProcurement

Be an early applicant

Salary not provided

+ Equity

SQL
CSS
HTML
JavaScript
Python
Salesforce
Keep
NetSuite
JSON
Junior and Mid level
Toronto

2 days a week in office

501-1000 employees

B2BEnterpriseInternal toolsAutomationProcurement

Company mission

Zip's mission is to bring a consumer grade user experience to B2B purchasing.

Role

Who you are

  • Developing these solutions requires familiarity with web technologies (HTML, JavaScript, CSS, HTTP, APIs, etc.), various data formats (JSON, cXML, X12 EDI), and back-end tech (Python, SQL)
  • The ideal candidate is a master multitasker, a timely communicator, and will have previous experience working with Procurement systems. A bias toward action, communication and collaboration is imperative for success in this role
  • Undergraduate/first-level STEM degree (e.g., Bachelor’s) or graduate/second-level degree (e.g. MBA, Master’s) with an emphasis in computer science, IT, or another software related domain
  • Minimum of 2 years of experience in a technical role, with proficiency in web API’s and troubleshooting issues. Proficiency with Python would be preferred as well as web technologies and frameworks (HTML, CSS, JavaScript)
  • Familiarity with parsing and manipulating data formats like JSON and XML
  • Familiarity with transmission methods like sFTP, HTTPS, AS2, APIs, etc
  • Minimum of 2 years of customer-facing experience (Product Management, Solution Engineering, Customer Success, Management Consulting, Finance, etc.)
  • Procurement industry experience preferred (Ariba, Coupa, Netsuite, Salesforce, etc.). Previous knowledge of Punchouts, e-invoicing, or Accounts Payable workflows
  • Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDKs, etc.), and desire to improve technical acumen
  • Demonstrated competence in managing difficult conversations and situations with customers, ensuring to keep key stakeholders involved and escalate situations internally, as appropriate
  • Ability to think critically and make pragmatic troubleshooting decisions
  • Proven ability to operate independently and successfully navigate an ambiguous environment

What the job involves

  • The Partner Integration Engineer is responsible for developing and implementing solutions that integrate our customers with their vendors for B2B e-commerce
  • The Partner Integration Engineer is expected to be a customer-facing, highly-independent member of our high-performing engineering team. They will be a subject matter expert on Punchouts and E-Invoicing at Zip and will work collaboratively with our Product Manager to capture and define customer needs, requirements, and scope for customer requests, with a bias toward efficiency and scalability
  • They will work closely with the Zip product engineers to develop the core infrastructure that supports our Punchouts and E-Invoicing products
  • Provide external and internal customers with best-in-class software support for the Zip Punchouts / E-Invoicing products
  • Manage and bring to resolution client inquiries of intermediate to advanced complexity, escalating cases as necessary to engineering
  • Implement new Punchout vendors by understanding the unique cXML requirements for each new vendor and making code changes
  • Implement connections to customers’ e-invoicing systems and understand unique requirements of UBL formats
  • Thoroughly testing new Punchout vendors and e-invoicing integrations and resolving issues that arise by making simple code changes or escalating to engineering
  • Partner with Customer Success and others to build an understanding of the variety of Punchout clients and their unique implementations to better support/resolve their inquiries
  • Contribute value to the team by creating or updating internal and external reference documents for Zip Punchouts and Zip’s E-Invoicing products

Our take

Business-to-business purchases are a far more difficult process than the experience of buying goods and services as a consumer. In large enterprises ordering a piece of equipment or hiring agency expertise kicks off a laborious process requiring sign offs from a multitude of decision makers before any purchase can take place. Zip exists to solve this problem with a procurement workflow platform which is aimed at simplifying enterprise procurement functions.

Using its platform procurement teams can initiate a purchase which is then routed across all relevant departments in a streamlined and transparent way. It can also automate the issuing of purchase orders, invoice processing, and payments. This solution to a painful problem for all large companies has seen Zip adopted by a large and growing customer base which includes the likes of Canva, Databricks and Udemy, with over $1 billion a month in spend is approved over the platform.

Zip has raised significant capital which has aided its launch of Zip Premier, a suite of new enterprise capabilities and a low-code integration tool. The company is also expanding geographically, opening a new office in Dallas. While Zip is beginning to face competition from procurement automation platforms Keelvar and Focal Point, these moves, continued updates to its product range and solid funding seem likely to cement its leading position in the procurement management space.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

Company

Funding (last 2 of 4 rounds)

May 2023

$100m

SERIES C

May 2022

$43m

SERIES B

Total funding: $180.9m

Company benefits

  • 📈 Start-up equity
  • 💸 401k plan
  • 🦷 Full health, vision & dental coverage
  • 🍽️ Catered lunches & dinners
  • 🚍  Commuter benefit
  • 🚠 Team building events & happy hours
  • 🌴 Flexible PTO
  • 💻 Shiny new Apple equipment
  • 🪑 Generous office stipend for remote employees

Company values

  • We take ownership and leave things better than we found them
  • We communicate openly, frequently, and transparently, even when it's hard
  • We listen to customers to solve problems and build loyalty
  • We learn quickly and operate with an underdog mindset
  • We appreciate our teammates and celebrate achievements
  • One Zip - we collaborate and win as a company and team

Company HQ

Financial District, San Francisco, CA

Leadership

Was previously Product Manager at Airbnb. Before that they co-founded FlightCar and Drinking Water for India.

Was Head of Engineering at AirBnB Experiences. Before that was a Course instructor in Computer Science at University of California, Berkeley.

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